MAmbassadorMark BroughtonDirector of Information Security at Cisco Systems Inc.United StatesVerified Community AmbassadorJoin / Sign In to ConnectContent Mark is FollowingWhat is the industry standard for business-critical IT incidents - are there any rules of thumbs to gauge if a dept has "too many" or is on par?Process ManagementApplications & Platforms+5 moreMMark BroughtonDirector of Information Security at Cisco Systems Inc. in Software2 years agoSuper complex question as it relates to industry and business criticality. Obviously some areas should be 1 is too many if the product or solution is business critical, requires real-time experience, etc. In such cases, redundancy ...read moreLightbulb offUpvotereply-iconCommentRead More Comments436 viewscircle iconLightbulb on9 Upvotescircle icon4 CommentsLightbulb offUpvoteConversationCommentSaveSaveShareShare