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What is more important to your IT organization?

Optimize IT costs

Optimize Business costs

Have chatbot projects meaningfully impacted your revenue or cost?

Yes

No

Too early to tell

Haven't invested

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Has anyone expanded internal ITSM platform over to multiple business units /enterprise wide in the organisation - including handling requests, incidents, workflows, dashboard, catalogs etc. What challenges did you come across?

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What do you think are the "best" problems to discuss with peers? On here, or anywhere I suppose. What are some good examples of things I should only trust to discuss with my network?

How can I create a digital service catalogue including management services, is there an example available?