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1) As a customer, what is your preferred channel to communicate with your bank, telco, insurance, or any other company you deal with?

1) As a customer, what is your preferred channel to communicate with your bank, telco, insurance, or any other company you deal with?
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Call Center (Talk with an agent)0%
Call Center IVR (Interactive Voice Response)0%
Email0%
Live chat with an agent0%
Chat with a ChatBOT0%
WhatsApp0%
Twitter or FaceBook0%
Visit a branch0%
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