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Which of the following channels do you use to talk to customers when providing support?

Which of the following channels do you use to talk to customers when providing support?
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387 responses
2 upvotes
Collaboration tool (e.g. Slack)38%
Support tool (e.g. Zendesk)41%
Chatbot29%
Live Chat41%
Email74%
Phone58%
Other2%
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