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If you could get feedback directly from your customers on your sales effectiveness,  together with what and where to change for biggest impact, what does your company need to focus on / find out about MOST at the moment? 

If you could get feedback directly from your customers on your sales effectiveness,  together with what and where to change for biggest impact, what does your company need to focus on / find out about MOST at the moment? 
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The customers experience of your sales force/people? (which most often include skills, attitudes, behaviours, communications etc)25%
The customers overall experience of your end-to-end sales journey? (which often includes the wider buyer experience including digital/web, process, ordering, sales team etc)50%
Both of the above?25%
Other ?0%
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