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Have you considered employing usage-based billing to help stop revenue leakage at your organization?

Have you considered employing usage-based billing to help stop revenue leakage at your organization?

Top Comment: It also ultimately depends on the type of product/service in question. For certain types it's really N/A and it's very rel. View poll results (358 responses)

458 views
358 responses
1 upvotes
Yes, we have usage-based billing17%
Yes, I've considered it36%
No, I haven't considered it40%
I'm unfamiliar with "usage-based billing"7%
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Anonymous Author
It also ultimately depends on the type of product/service in question. For certain types it's really N/A and it's very relevant and easy to implement for others.
2 upvotes
Anonymous Author
From my experience in telecom, I have found that overly focusing usage-based billing, eg minutes, data utilization, can actually cost mor than it saves. The cost of managing the billing and the complexity for the customer can ultimately cost much more than uneven utilization. And the six sigma era burned in the concept that variance is what often creates issue. If you cannot predict your spend, you will go to a provider that is. I tend to focus billing based on customer perception of value and orient pricing around 2 or 3 factors that change tiers. For example, project management might be the number of projects and users.
1 upvotes
Anonymous Author
We absolutely see usage-based billing as a growing demand.
1 upvotes