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How important is the ability of your IT systems to enable real-time operational responses to business-critical events, such as a customer purchase, a fraudulent transaction, network failure or security breach?

How important is the ability of your IT systems to enable real-time operational responses to business-critical events, such as a customer purchase, a fraudulent transaction, network failure or security breach?
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we need to have context and be able to act within seconds of the event60%
we need to have context and be able to act within minutes of the event0%
we need to have context and be able to act within hours of the event20%
real-time responses to events are not critical to our business operations20%
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