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Is panic useful in a strategy to counter a major crisis?

Is panic useful in a strategy to counter a major crisis?

Top Comment: Panic in leadership is definitely not useful, but we should expect that people will panic - it's not possible to predict how p. View poll results (491 responses)

611 views
491 responses
1 upvotes
Yes32%
No54%
Somewhat13%
Unsure1%
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Anonymous Author
Panic in leadership is definitely not useful, but we should expect that people will panic - it's not possible to predict how people will act till they are in a situation. There are two steps to manage this response. Firstly, practice scenarios so that everyone knows what their role is and can ground themselves in something when a crisis hits. Crisis response is a muscle and the more you practice it the better you get. We have regular fire drills, why not also plan a loss of key site drill. It has the added benefit of proving you can work remote. Secondly, build a strong communication model AND have someone in the crisis response team responsible for enacting it. The focus should be on getting clear and concise messages out to all staff as quickly as possible. Nothing builds panic faster than uncertainty. During the Christchurch Earthquakes in 2010/2011 the company I worked for used Facebook to good effect for impacted staff, and it was appreciated.
1 upvotes
Anonymous Author
Sometimes a little panic can motivate the deniers.  Clearly you don't want to make panic decisions, but if you have had peers, or leaders who were in denial about Ransomware, Internal intellectual property theft, perhaps a small incident to get them on board would not be the worst thing that could happen.
1 upvotes