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What best practices for digital transformation have you learned through experience?

there are 7 parallel transformation work streams: architectural vision, technologies, process, skills, culture, org/team structures, finance/budgeting. 1. assess process maturity in each (CMM 1-5 model) 1a. chart all innovations required to achieve greater maturity 2. identify innovation milestones for the transformation of each 3. Gannt chart all together to track and align interdependencies. EASY-PEASY!!!

Anonymous Author
there are 7 parallel transformation work streams: architectural vision, technologies, process, skills, culture, org/team structures, finance/budgeting. 1. assess process maturity in each (CMM 1-5 model) 1a. chart all innovations required to achieve greater maturity 2. identify innovation milestones for the transformation of each 3. Gannt chart all together to track and align interdependencies. EASY-PEASY!!!
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Anonymous Author
The term “digital transformation” is used very frequently, but in a vague sense. It’s become a buzzword and people don’t always use it in the right context. But if you want to embark on that journey, you need to start it the right way. Our philosophy on digital transformation is that it's about enhancing experience, whether it’s your external customers' experience or your end user's experience. As you are going to introduce new things which may cause disruption, it’s important to keep these points in mind for a successful transformation initiative. 1) Objective of transformation One needs to clearly articulate the business problem they are trying to solve. We need to use a smarter, more collaborative and inclusive way of ideation. Design thinking is a very helpful practice for breaking down silos and bringing out the collective imagination to solve a critical business problem. 2) Ownership Transformation happens for a business largely through the use of modern technologies, so it’s essential that the business works with transformation partners as a team. We need to overcome the mindset of a business-IT or Client-Vendor dynamic, where ownership becomes a one-sided affair once the payment is agreed upon. Remember that digital transformation is a journey, not a finite goal to reach. 3) Culture and Governance Digital Transformation is a big-ticket initiative and it impacts many people’s day-to-day work. Such initiatives require a proper governance model and a new culture for people to accept, participate in and embrace them. One thing that we have witnessed is that the companies which have leadership-level sponsorship and presence are more likely to succeed.  4) Industry over the company Understanding the competition is as important as understanding your customers. Transformation is not about giving your customers the best experience; it is about giving them what is on par with if not better than what competitors have in the same industry. Always spend some time understanding what others are doing differently. 5) Technology Costing Digital Transformation is an expensive investment, so do not plan for long-term benefits. A small delay or gap may impact the project’s future. Be very mindful in choosing the technology stack. Look for a product that fits in your ecosystem and can be used by multiple teams, and take a business case-driven approach with a tagged cost-benefit analysis (CBA). Move business cases into the ecosystem one at a time with proper delivery discipline. In a nutshell, the objective is to deliver a better experience in the shortest possible delivery window. To solve the challenges collectively and creatively in the quickest possible time, we have come up with a digital transformation framework we call “Infinity X+”. The framework has been successfully piloted on 50+ projects before launch and trademarking.
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