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How do you orchestrate reasonable implementation times at your organization?

By setting and aligning on rationalized expectations with your stakeholders. It’s easier to build out an agile roadmap based on technical LOE, but often things like natural capacity constraints (such as critical business stakeholders are focused on quarter-end, cross-functional teams aren’t dedicated and have competing priorities, etc.) aren’t taken into consideration or anticipated up front.   I've led implementations at enterprise-sized companies and different stages and sizes of startups. The struggle is: What is the right amount of time? Salesforce is a common CRM platform used across both large enterprises and the mid-market space. There's a standard out-of-the-box functionality and the implementation timeframe for a basic execution is about the same, but the business drivers look very different. How do we approach that to make sure we're defining the right success criteria accordingly? That's the challenge in terms of setting expectations about how quickly we can bring in technology to support the business’s needs and understanding processes which will be in various stages of maturation.

Anonymous Author
By setting and aligning on rationalized expectations with your stakeholders. It’s easier to build out an agile roadmap based on technical LOE, but often things like natural capacity constraints (such as critical business stakeholders are focused on quarter-end, cross-functional teams aren’t dedicated and have competing priorities, etc.) aren’t taken into consideration or anticipated up front.   I've led implementations at enterprise-sized companies and different stages and sizes of startups. The struggle is: What is the right amount of time? Salesforce is a common CRM platform used across both large enterprises and the mid-market space. There's a standard out-of-the-box functionality and the implementation timeframe for a basic execution is about the same, but the business drivers look very different. How do we approach that to make sure we're defining the right success criteria accordingly? That's the challenge in terms of setting expectations about how quickly we can bring in technology to support the business’s needs and understanding processes which will be in various stages of maturation.
1 upvotes
Anonymous Author
By looking at the skillset in the implementation team, how much time they have and on what other projects they are working, how much time similar projects took in the past. Sometimes I get input from the vendor or a peer from similar size business that has implemented the same technology/project
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