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Can robotic process automation (RPA) negatively impact retention?

I've had to have tough conversations with regards to staffing, staff augmenting, or otherwise throughout the many hats and careers that I've had. With RPA kicking in over the last few years, I have to work with folks who have been at the company for 30 years whose jobs have now been automated. If you have 20 people working in IT operations or security, and you automate 90% of their job, what do you do with those roles? What do you do to retain the subject matter experts, or anyone else? And there are a couple different groups, like marketing, that may be a little top-heavy on resources but have some skills to leverage with low-code or no-code tools.

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I've had to have tough conversations with regards to staffing, staff augmenting, or otherwise throughout the many hats and careers that I've had. With RPA kicking in over the last few years, I have to work with folks who have been at the company for 30 years whose jobs have now been automated. If you have 20 people working in IT operations or security, and you automate 90% of their job, what do you do with those roles? What do you do to retain the subject matter experts, or anyone else? And there are a couple different groups, like marketing, that may be a little top-heavy on resources but have some skills to leverage with low-code or no-code tools.
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