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What does "supply chain" mean to you?

Our supply chain concerns are about providing the developers and services that we offer to our customers, specifically whether we are able to supply those on time. The difficulties that we face are getting the products to our customers, deploying them, making sure they are live on time, and that customers don't face any issues. That's where we have a lot of problems and even the current automations are not helping out.

Anonymous Author
Our supply chain concerns are about providing the developers and services that we offer to our customers, specifically whether we are able to supply those on time. The difficulties that we face are getting the products to our customers, deploying them, making sure they are live on time, and that customers don't face any issues. That's where we have a lot of problems and even the current automations are not helping out.
2 upvotes
Anonymous Author
Part of our supply chain challenges is getting logistics to react to us on time when needed. Sometimes you request a particular material and it takes more time than you can afford. Then you are battling to meet your deadline to complete the project you need the material for. It's a challenge because most of the time, those supplying the raw materials do not understand what it means to have a deadline.
2 upvotes
Anonymous Author
Although we are a software company moving to a SaaS environment, we still felt the effects of certain shortages. We have edge devices, which are physical boxes that get shipped to our customers and partners. Last year, there was a horrible shipping issue that was compounded by a shortage of the chips that go into those edge devices. It's amazing how much a hardware issue like that, on top of shipping delays, hurt our business. The Suez Canal incident just exacerbated things. I still feel like we are feeling the effects of that, even though it's been months and months since it happened. Now we've got shipping containers that are waiting to be offloaded on the West Coast coming in from the Pacific, so it's had secondary and tertiary effects. I am a little concerned about when we will catch up, if ever. For example, I ordered a truck back in August, and by November I still didn't have a production date. All things are affected by a breakdown in the supply chain.
2 upvotes
Anonymous Author
Companies have to try to understand exactly how they fit in within their supply chain, rather than the supply chain in general. Be a student of your own supply chain, because there are little levers that you can pull. It's not going to get your shipment to you any faster, but it will help you provide an exceptional service to your end users if you're able to communicate that outward. Don’t only focus on what the supply chain means to you; consider how you can tailor that to your end users’ experience and create that communication of visibility. I hear people getting angry over not getting their holiday Starbucks cup because of shortages, but it's really about being patient and understanding. It will even out at some point but until then, we just have to find different ways of working.
2 upvotes
Anonymous Author
Whatever it takes to deliver product , back to sourcing raw materials
1 upvotes
Anonymous Author
Ability to get the hardware (server, firewall, HDD, monitor etc) on time.
0 upvotes