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Digital Innovation Comparisons - Business Metrics

Digital Innovation Comparisons - Business Metrics

This report benchmarks business metrics for digital innivation across IT departments.

How does your company compare to competitors on efficiency of business processes?

36%Performing far better than competitors
33%Performing better than competitors
20%Performing about the same as competitors
7%Performing below competitors
2%Performing far below competitors
1%Unsure
1%Don't know
1 views
575 responses

How does your company compare to competitors on revenue per customer?

29%Performing far better than competitors
38%Performing better than competitors
20%Performing about the same as competitors
8%Performing below competitors
2%Performing far below competitors
1%Unsure
2%Don't know
0 views
572 responses

How does your company compare to competitors on revenue growth?

29%Performing far better than competitors
36%Performing better than competitors
22%Performing about the same as competitors
7%Performing below competitors
3%Performing far below competitors
1%Unsure
1%Don't know
11 views
572 responses

How does your company compare to your competitors (or, for non-profits: peers) on Profitability?

30%Performing far better than competitors
36%Performing better than competitors
21%Performing about the same as competitors
8%Performing below competitors
2%Performing far below competitors
2%Unsure
2%Don't know
0 views
573 responses

How does your company compare to competitors on customer growth?

28%Performing far better than competitors
36%Performing better than competitors
22%Performing about the same as competitors
10%Performing below competitors
2%Performing far below competitors
1%Unsure
2%Don't know
1 views
570 responses

How does your company compare to competitors on customer satisfaction?

35%Performing far better than competitors
32%Performing better than competitors
19%Performing about the same as competitors
7%Performing below competitors
3%Performing far below competitors
2%Unsure
1%Don't know
2 views
565 responses

How does your company compare to competitors on employee satisfaction?

29%Performing far better than competitors
31%Performing better than competitors
26%Performing about the same as competitors
9%Performing below competitors
4%Performing far below competitors
0%Unsure
1%Don't know
2 views
485 responses