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Digital Transformation Quarterly Benchmarks: Q1, 2022

Digital Transformation Quarterly Benchmarks: Q1, 2022

This survey provides quarterly benchmarks for digital transformation efforts. What’s the state of digital transformation in Q1, 2022?

How important are digital transformation initiatives at your organization over the next 3 months?

38%They are critical to our business
55%They are important but not the top priority
6%We are not currently focussed on them
2%Not sure
0 views
474 responses

Which statement best defines the state of your digital transformation strategy?

21%Cohesive. There is agreement on digital priorities and targets from top to bottom
54%Somewhat cohesive but gaps remain
18%Not particularly cohesive; there is disagreement
5%Not at all cohesive. Digital transformation is desired but strategy is lacking
3%There’s no digital transformation strategy in place
0%Other
0 views
458 responses

How does your organization’s digital maturity compare to the last quarter?

5%Significantly more mature
45%Moderately more mature
37%Slightly more mature
11%No change
0%Less mature
1%Not sure
0 views
422 responses

How will your digital transformation budget change in the next 3 months?

6%More than 20% increase
14%16-20% increase
20%11-15% increase
23%6-10% increase
11%5% or less
26%No change
1%Decrease
0 views
414 responses

What digital initiative are you most focused on this quarter?

24%Accelerating digital initiatives
30%Investing in digital tools
16%Investing in digital skills
13%Exploring new digital revenue opportunities
5%Change management of digital initiatives
7%Planning new digital initiatives
4%None of these
0%Other
0 views
410 responses

Where are your digital transformation efforts focussed this quarter? (Select all that apply, scroll down for more options)

55%Cybersecurity/risk management
51%Infrastructure and operations
30%IT service desk/support
21%Smart device/internet of things (IoT) implementation
35%Hybrid work enablement
37%Data management
33%Business intelligence/analytics
38%Workflows and processes (e.g., automation)
14%Talent sourcing/management
15%Employee engagement
18%Customer experience
10%HR processes
8%Finance/accounting
21%Software deployment (i.e., DevOps)
1%None of these
0%Other
0 views
409 responses

Are you implementing any of the following technologies this quarter as part of your digital transformation efforts? (Select all that apply, scroll down for more options)

42%Artificial intelligence/machine learning (AI/ML)
57%Workflow automation
38%Business intelligence tools
35%Mobile apps
21%Microservices
30%Virtual machines/virtualization
22%Containers/containerization
31%Hybrid/multi-cloud
24%Chatbots
9%Blockchain
11%Edge computing
14%Distributed cloud
14%Low-code/no-code tools (citizen development)
13%Remote collaboration tools
1%Other
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408 responses

Are you currently experiencing any of the following challenges regarding digital transformation? (Select all that apply)

41%Budget limitations
58%Talent gaps
27%Lack of change management
45%Talent shortages
26%Cultural resistance to change
18%Lack of digital evangelism
25%Lack of strategy
14%Lack of project management
16%Lack of product management
14%Lack of business support
11%Supply chain disruption
5%None of these
0%Other
0 views
408 responses

Has your organization created new C-Suite roles to oversee digital transformation? (e.g., Chief Data Officer, Chief Transformation Officer, Chief Digital Officer)

27%Yes
65%No
8%Not sure
1 views
407 responses

Which of the following C-Suite role(s) has your organization introduced to oversee digital transformation? (Select all that apply)

39%Chief Data Officer (CDO)
46%Chief Digital Officer (CDO)
24%Chief Experience Officer (CXO)
46%Chief Technology Officer (CTO)
26%Chief Information and Security Officer (CISO)
14%Chief Security Officer (CSO)
1%Other
0 views
110 responses

In your opinion, has this new role(s) had a positive impact on digital transformation efforts?

47%Too early to tell
48%Yes
4%No
2%Not sure
0 views
110 responses