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SaaS Management Platforms

SaaS Management Platforms

Are IT leaders turning to SaaS Management Platforms to track SaaS usage and spend across the organization?

In your best estimate, how many different SaaS applications does your organization currently use?

1%None (all on-prem)
54%1-20
23%21-50
10%51-100
7%100-300
3%301-500
1%501-700
1%701-1000
0%>1000
0 views
368 responses

How much of your budget is taken up by SaaS partnerships?

5%Unknown
14%<5%
35%6-10%
20%11-15%
13%16-20%
13%>20%
0 views
365 responses

How has the number of SaaS vendors your team partners with changed compared to 12 months ago?

24%<10% increase
37%11-20% increase
14%21-30% increase
5%31-50% increase
2%>50% increase
18%No change
1%Decrease
0 views
364 responses

How does your organization track SaaS application data? (Select all that apply)

40%Employee feedback (surveys, interviews)
55%Manually through dashboards within the SaaS application itself
46%SaaS management platform
20%We don’t currently track SaaS application usage
32%Through finance (expense reporting)
1%Other
0 views
364 responses

How satisfied are you with your current SaaS application data tracking process?

5%Very satisfied
64%Satisfied
29%Unsatisfied
3%Very unsatisfied
0 views
364 responses

What are the SaaS application metrics that your organization is concerned about? (Select all that apply)

50%Adoption
69%Usage/consumption
56%Per seat costs
60%Usage costs
48%Support and operational costs
32%Renewal dates
22%Employee sentiment
39%Compliance
1%Other
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363 responses

Do you use a third-party SaaS Management Platform (SMP)?

22%Yes
78%No
4 views
363 responses

When will you purchase an SMP tool?

64%It’s not on our roadmap
4%In the next 3 months
9%In the next 6 months
23%In the next 12 months
0 views
281 responses

Which of the following are you most concerned about when it comes to SaaS sprawl? (Select all that apply)

72%Security
52%Shadow IT
46%Risk management
53%Compliance issues
42%Operational inefficiencies
16%Network issues
28%Visibility
23%Employee/end user satisfaction
34%Data management
54%Costs
13%Response time
1%Other
0 views
355 responses

What are your main security concerns with SaaS sprawl? (Select 3)

58%Increased attack surface
56%Vendors not disclosing breaches/vulnerabilities immediately
48%Failure to offboard ex-employees
24%Software supply chain complexity
48%Employees sharing sensitive information/data with people outside the organization
44%Insufficient data protection
36%Insufficient identity access management
0%Other
0 views
355 responses

What features are most desirable in an SMP? (Select all that apply)

27%Time-based access
49%Least privilege access
48%Visibility
42%Measure ROI
46%Identifying unused subscriptions
38%Intelligent insights
29%Network monitoring
38%Enhanced integration
37%Process automation
25%Renewal forecasting
38%Automated reporting
29%Compliance
1%Other
0 views
352 responses