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Backup & Disaster Recovery

Backup & Disaster Recovery
If you had a magic wand - what's the #1 daily business challenge you'd eliminate?

Top Answer: Without a doubt - Technical Debt! It's a ball and chain that creates an ever increasing drag on any organization, stifles innovation, and prevents transformation.

If you are a current SAP customer, when do you plan to migrate to SAP S/4HANA?

Top Answer: No plan to migrate soon.

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How are you dealing with the continued prevalence of ransomware attacks?

Top Answer: The risk assumption that I operate on is that things are broken, you just don't know how. So how do you plan defense responses, and even detection and mitigation that is reflective of that fact. You won’t be able to solve everything, but how do you make sure your fence is built tall enough from a discovery and prevention standpoint? And how do you operate on the assumption that you're going to get breached? That stuff will happen, so you have to plan ahead. It’s dark, but it feels more resilient. I saw this incredible write up from one of the Log4j maintainers on what it's like to be someone who's been volunteering their time to support code that powers half the internet, and then get yelled at all at once by everyone on the internet. It sucks when you think it through, of course. That's terrible. But for some reason, we're not planning ahead for that type of thing. And assuming that there will be swings and roundabouts that are uncomfortable for us to deal with, we need to try to ring-fence however we can. 

Do any of you use Backup as a service (BaaS) solution?  If yes, who is your partner & is the vendor part of your BCP plan?  How do you define RTO & RPO if you are using BaaS service? Note: We are totally into serverless computing. 

Top Answer: We provide a BaaS solution for our customers. At the same time, we are exploring BaaS solutions for our office 365 to see if it will make more sense than having it in-house

Is stability / uptime a concern for you with your cloud provider?  Thinking back to AWS' major outage in 2017, shouldn't we be past these issues? https://www.zdnet.com/article/ibm-cloud-outage-downs-customer-websites-globally/?ftag=TRE-03-10aaa6b&bhid=29349190877791638188562104926226&mid=12873514&cid=2259891406

Top Answer: It should be a concern.    No Hyperscaler is immune,  and we're not past these issues. AWS confirmed on 12-07-2021 "it was experiencing issues in the US-East-1 Region" that took down business and consumer services.  Many companies have already adopted a Multicloud strategy.  Moreover, it makes sense to use cloud service providers with complementary capabilities so that the business maintains access to best in class technologies.

What are your thoughts on SaaS management platforms (SMP)?

Top Answer:

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People & Leadership
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Cloud
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Security & GRC
Disruptive & Emerging Technologies
Team & Organizational Design
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Financial Management
Security Strategy & Roadmap
IT Strategy & Roadmap
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Compute
Storage
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Contact Center & Telecom
Data Center
Device Management
End-User Devices
Mobile
Productivity Tools
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DevOps
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Management Tools
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Is your company is actively using, planning to use or not planning to use Out of provider recovery?  Out of provider recovery refers to the restoration of a backup file to a different public cloud from where the backup was sourced.  (i.e. restoring a backup file from AWS to Azure)

Top Answer: Not to a different cloud provider, but we are utilizing two tenants in different geographic locations and restoring from primary to secondary. Secondary tenant has no connection to the primary tenant, fully isolated, different domain/ad structure.