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Dashboards & Visualization

Dashboards & Visualization
What advice would you give IT organizations who are overloaded with requests?

Top Answer: Our organization is forward-thinking in terms of their KPIs, so we have invested in visualization tools to create a self-service business intelligence (BI) interface. Otherwise, users will keep coming after you for one piece of data or another. We’ve chosen tools that give people that opportunity to roll up, drill down, etc., at their own level. If people don’t have that ability, you will have a lot of requests coming to IT, and then IT can’t do what it’s supposed to do at that point in time.