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Modernizing Customer-Facing App DevelopmentModernizing Customer-Facing App Development

This Pulse survey of 100 IT and engineering leaders uncovers how companies are prioritizing and optimizing customer-facing application development.

How do you forecast a five year roadmap?

Top Answer: Basing your roadmap on the current trends helps a lot, especially for the areas that I'm more interested in, which are educational and agricultural technology. I'm constantly looking at what's happening both here in India, as well as abroad. Then I figure out which players are working on it here right now. I make an evaluation based on the needs that we have here in India. For education, I know that online education is going to play a major role. But I also know that it's not going to be at the secondary level. Online education is going to play out majorly where people need to upskill themselves. I provide training services as well, so I know where the need is.

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If you had a magic wand - what's the #1 daily business challenge you'd eliminate?

Top Answer: Without a doubt - Technical Debt! It's a ball and chain that creates an ever increasing drag on any organization, stifles innovation, and prevents transformation.

How Flexible is Your Customer Identity Solution?How Flexible is Your Customer Identity Solution?

In this survey, tech execs share some of the most common features and benefits they look for in a customer identity and access management (CIAM) tool.

If you are a current SAP customer, when do you plan to migrate to SAP S/4HANA?

Top Answer: No plan to migrate soon.

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What do you think about Industry 4.0? Another hype/buzzword or a genuine concept/idea?

Top Answer: Wheel Blockchain is the part for me that is the most promising of the industry 4.0 it will facilitate and secure a lot of processes in the industry.

What is best for full stack development? Please share your opinion in comments

Top Answer: JavaScript/TypeScript & Node JS for web dev, Python for data analytics/science/ML

How can CTOs present a more holistic picture of cloud benefits?

Top Answer: I talk about three horizons of cloud and most of the cloud providers, like Microsoft and Amazon, are working in the same direction. The first horizon is where you focus mostly on infrastructure or cost. You reduce the cost of resources you consume to run any application when you move to cloud, and you also reduce the efforts associated with managing it. It’s primarily a lift and shift or rehosting kind of activity that gives you an immediate ROI. You can take it to the CFO and they will approve the business case. Horizon two is where you move towards becoming a cloud-native enterprise. In a cloud-native enterprise, the ultimate objective is making it easy to create, deploy, secure, manage and consume products and services for your employees, customers and partners. Then you're connecting the complete business value to that particular case. I don’t talk about the 12 factors, which most technologists focus on; I don't even talk about cloud functions like S3 buckets, EC tools instances or databases. Horizon three is changing the enterprise. That means adopting what I refer to as industry cloud. For example, if a healthcare provider wants to launch major telemedicine initiatives, how can they use that cloud? That industry cloud is the point at which you can link innovation to business value today.

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What does a CTO consultant do?

Top Answer: Virtual CTO’s mostly work with organizations looking for strategic IT alignment, validation, and an IT function that's only run in an operational mode. These IT functions have not yet reached the maturity level needed to have their own IT strategy and alignment with business objectives, so there's a disconnect. IT is busy running the day-to-day operational aspects, but it's not aligned with the business and its priorities. That's where I have been helping these companies as a virtual CTO. I try to understand the business, its customers and value proposition or core offering, as well as its functional and operational aspects to help align IT's capabilities to be more productive, efficient and futuristic. In certain cases, I also help with the other aspects of the business by doing things like competitor analysis, or showing them the benefit of embracing standards, like ISO 27001, or uplifting them to gain trust in other regional areas and provide more confidence to current customers.

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Pulse Weekly Executive Briefing: Data ManagementPulse Weekly Executive Briefing: Data Management

Pulse does weekly deep dives into new products in enterprise industry. This week, we look at Data Management with Quilt Data. https://www.youtube.com/watch?v=K7Law5xDnU8

Is there a leadership position that would be non-technical for someone in Engineering that would provide value beyond expectations?

Top Answer: For the most part, yes, there would be leadership positions for a non-technical person - project management is a key part of the delivery for engineering projects which does require less technical skills. 

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