1. What's their \"story\", \"differentiator\" or \"value add\" by the vendor to tell while trying to get the foot in the door
2. Reputation, financial stability and experience of the vendor
3. Reference cases and success stories in the same or comparable industry and their willingness to expose those references for direct conversations
4. Company structure, geographical representation, staff vs. contractor ratio, stability or fluctuation across employee base as well as management base...things like geographical spread may be more or less relevant depending on one's own structure
5. Experiences, qualifications, certifications (certifications matter more to some and less to others) of the vendor's staff / contractors
6. Certifications of the vendor organization and business (may be more or less relevant depending on the type of engagement and one's own business) like ISO27001, 9001, SOX or others
7. Compatibility in between the vendor organization and oneself (eg. values, style, human aspects, flexibility, customer focus...)
8. Last but not least of course - financial offering in comparison to competitors and in the context of one's own requirements
","upvoters":[{"profile_id":"5c7dd695d36e1d4fb55c6b5e","create_date":"2021-05-02T14:51:59.993Z"},{"profile_id":"5eebec1020f9b9b81713fa18","create_date":"2021-06-28T15:00:05.259Z"},{"profile_id":"60ca2b4359545400018993f1","create_date":"2021-07-05T15:37:50.691Z"},{"profile_id":"614a3046828832000173dc23","create_date":"2021-09-22T15:47:16.393Z"},{"profile_id":"60677dc8efa4b60001de457a","create_date":"2021-09-25T05:13:05.624Z"}],"replies":[]},{"createdate":"2021-01-26T09:45:54.821Z","profileid":"600fbbf8d8da6100016292e6","anonymous_author":null,"anonymous":false,"text":"I want to hear concrete examples of how their service will drive revenue for my specific product. Sometimes vendors pitch us with case studies from products/companies that are totally different from ours or try to woo everyone with buzzwords and pie-in-the-sky possibilities as to what can be achieved through their platform/service/product. I just want a tangible use case I.e. imagine we’ve already implemented your service- what is one way that I could use it tomorrow to drive business growth and what would you estimate the KPI impact to be?\n\nI also like to understand why it makes sense for my org to pay the vendor to provide the service rather than using internal resources to try to provide/build something similar.","upvoters":[{"profile_id":"60677dc8efa4b60001de457a","create_date":"2021-09-25T05:14:17.436Z"},{"profile_id":"5a5ed50cd36e1d61d859208e","create_date":"2022-02-08T15:00:01.77Z"}],"replies":[]},{"createdate":"2021-02-19T17:10:32.487Z","profileid":"602fef8a0d2cd80001329cd9","anonymous_author":null,"anonymous":false,"text":"I want to get why are the right person/organization for the job. What's their story and how its components signal value creation.","upvoters":[{"profile_id":"5d0ab80a8b1e4e9bb551a6c3","create_date":"2021-10-19T15:00:08.452Z"}],"replies":[]},{"createdate":"2021-02-19T23:45:06.487Z","profileid":"6021bdc9de74df0001c6f8ae","anonymous_author":null,"anonymous":false,"text":"I want for the vendor to first take an interest in where my organization is at and what my needs are with respect to where they at. Then tailor the pitch to hep me understand the value proposition and be ready for it to be in the future rather than today.","upvoters":[{"profile_id":"60677dc8efa4b60001de457a","create_date":"2021-09-25T05:14:41.825Z"},{"profile_id":"6171d4df20f8c5000140a244","create_date":"2021-11-06T19:36:44.264Z"},{"profile_id":"5d0ab80a8b1e4e9bb551a6c3","create_date":"2022-01-29T15:00:03.9Z"}],"replies":[{"createdate":"2021-11-06T19:37:55.893Z","profileid":"6171d4df20f8c5000140a244","anonymous_author":null,"anonymous":false,"text":"Completely agree with you John. The worst thing a vendor can do is throw a 60 minutes sales pitch on the first call instead of spending those same 60 minutes understanding our reality and challenges.","upvoters":[{"profile_id":"5eebec1020f9b9b81713fa18","create_date":"2021-11-08T04:59:46.028Z"},{"profile_id":"60677dc8efa4b60001de457a","create_date":"2022-02-04T03:32:42.741Z"}],"replies":[]}]},{"createdate":"2021-05-01T16:53:27.441Z","profileid":"608d86372abd1f0001ea4976","anonymous_author":null,"anonymous":false,"text":"Their expertise and value they can offer (in terms of consultancy and content they have) in their industry... without being pushy to sell.\n\nI also rely on referrals (network word of mouth) for final go.","upvoters":[{"profile_id":"5d0ab80a8b1e4e9bb551a6c3","create_date":"2021-10-24T15:00:04.613Z"}],"replies":[]},{"createdate":"2021-05-02T14:52:39.672Z","profileid":"5c7dd695d36e1d4fb55c6b5e","anonymous_author":null,"anonymous":false,"text":"Agree with what’s here already. It’s about a business partnership and solving the problems I need solved for my business.","upvoters":[{"profile_id":"60677dc8efa4b60001de457a","create_date":"2021-09-25T05:14:59.893Z"}],"replies":[]},{"createdate":"2021-05-07T17:25:40.418Z","profileid":"608e850eaee0940001d59fda","anonymous_author":null,"anonymous":false,"text":"Understanding my business and not making one size fits all offers not being relevant for my business","upvoters":[{"profile_id":"60677dc8efa4b60001de457a","create_date":"2021-09-25T05:15:06.941Z"},{"profile_id":"5d0ab80a8b1e4e9bb551a6c3","create_date":"2022-02-01T15:00:11.599Z"}],"replies":[]},{"createdate":"2021-05-08T04:36:38.063Z","profileid":"5b566249d36e1d3b695215ed","anonymous_author":null,"anonymous":false,"text":"Relevance!","upvoters":[{"profile_id":"6101be4933a1230001f6ddf7","create_date":"2022-05-25T13:16:21.828Z"}],"replies":[]},{"createdate":"2021-05-09T02:10:46.932Z","profileid":"5cc20396fdaa85cca81b49f9","anonymous_author":null,"anonymous":false,"text":"Don’t ask for an hour Zoom meeting.\n\nMake it 30 minutes, and get straight to the point of what the product does.\n\nMost firms spend way too much time talking high-level and never get to technical details until they are almost out of time.","upvoters":[{"profile_id":"60677dc8efa4b60001de457a","create_date":"2021-09-25T05:15:28.461Z"}],"replies":[]},{"createdate":"2021-05-09T13:09:30.471Z","profileid":"5d76e4e6d36e1d5de8409394","anonymous_author":null,"anonymous":false,"text":"To really understand the business needs. Not to try to sell me anything because they are “capable” in everything. I value honesty as well, if they tell me they can’t do something I value it the most. In the end, I’m going to found out about what they did to other customers, their boundaries and their full scope.","upvoters":[{"profile_id":"5b7335edd36e1d42ea091ca7","create_date":"2021-05-12T04:59:46.64Z"},{"profile_id":"5c68f77dd36e1d3fa9891750","create_date":"2021-11-06T17:53:35.614Z"}],"replies":[]},{"createdate":"2021-05-09T15:15:00.235Z","profileid":"5f5fb2e1d36e1d7dafffc099","anonymous_author":null,"anonymous":false,"text":"It depends why I’m talking to them. Sometimes I am looking for how they see the problem space, maybe I want them to share with a community of practice, sometimes I’m pretty far along and looking for capabilities, occasionally I want to know if they want to partner or can be acquired. 🤣\n\nIn the end, I want vendors to listen & value the time and attention as much as I do. If I share about where we are at or specific opportunities, I don’t want a generic pitch. \n\nSo for what works - humble brag questions that demonstrate how they think that are responsive to what we have shared about how we are approaching things is always brilliant.","upvoters":[{"profile_id":"5e51291dd36e1d37116c4111","create_date":"2021-07-06T03:06:15.081Z"}],"replies":[]},{"createdate":"2021-06-27T09:22:56.645Z","profileid":"5c532adad36e1d43979d497e","anonymous_author":null,"anonymous":false,"text":"The current, the vision, the roadmap and the timeframe. Be clear and truthful.","upvoters":[{"profile_id":"60677dc8efa4b60001de457a","create_date":"2021-09-25T05:16:31.983Z"}],"replies":[]},{"createdate":"2021-06-27T11:53:25.48Z","profileid":"5fb7303dd36e1d078cbaa719","anonymous_author":null,"anonymous":false,"text":"I would say\n\n1. Can highlight the pain points I may have based on industry knowledge if not the very specific knowledge of my company;\n2. How their solution can be used to alleviate the problems (fit);\n3. Why I should engage with them not a competitor;\n4.The give and the get.\n5.The talk to " ----" at -----. Direct referrals to customers.","upvoters":[{"profile_id":"5a5ed50cd36e1d61d859208e","create_date":"2021-06-29T04:59:48.463Z"},{"profile_id":"603d4689570285000131b2b6","create_date":"2021-06-30T10:59:46.665Z"},{"profile_id":"60ca2b4359545400018993f1","create_date":"2021-07-05T15:38:39.699Z"},{"profile_id":"60677dc8efa4b60001de457a","create_date":"2021-09-25T05:44:22.305Z"}],"replies":[]},{"createdate":"2021-07-05T11:15:30.567Z","profileid":"60bbd8d448b3050001e3ae3f","anonymous_author":null,"anonymous":false,"text":"A “to the point” value proposition without buzzwords.","upvoters":[{"profile_id":"5fb7303dd36e1d078cbaa719","create_date":"2021-07-05T13:00:18.767Z"},{"profile_id":"5a6cc2e0d36e1d5bc4265fa2","create_date":"2021-07-07T04:59:47.823Z"},{"profile_id":"60677dc8efa4b60001de457a","create_date":"2021-09-25T05:44:27.163Z"}],"replies":[]},{"createdate":"2021-07-05T15:36:48.382Z","profileid":"60ca2b4359545400018993f1","anonymous_author":null,"anonymous":false,"text":"1. clear one page on the business problem you solve\n2. clear evidence that you actually solved the problem for a client \n3. no consultative sales please (who has the time for that?)","upvoters":[{"profile_id":"5eebec1020f9b9b81713fa18","create_date":"2021-07-05T22:59:44.511Z"},{"profile_id":"5f527999d36e1d4d0b401447","create_date":"2021-07-07T04:59:48.416Z"},{"profile_id":"60677dc8efa4b60001de457a","create_date":"2021-09-25T05:44:40.961Z"}],"replies":[]},{"createdate":"2021-07-06T12:37:56.801Z","profileid":"5cc20396fdaa85cca81b49f9","anonymous_author":null,"anonymous":false,"text":"Too many spend way too much time with intro slides that are very general. If they have 30 minutes, spend no more than 5 minutes on that.\n\nThey need to hit the ground running how they will solve the problem they claim to be able to do.\n\nMore vendors need to read: 15 Minutes Including Q&A: A Plan to Save the World From Lousy Presentations\n\n \n\nhttps://www.amazon.com/15-Minutes-Including-World-Presentations/dp/0978577620","upvoters":[{"profile_id":"5c7f5742d36e1d4fb55c6b95","create_date":"2021-07-08T04:59:44.352Z"},{"profile_id":"5f527999d36e1d4d0b401447","create_date":"2021-07-09T10:59:45.643Z"},{"profile_id":"60677dc8efa4b60001de457a","create_date":"2021-09-25T05:45:14.002Z"},{"profile_id":"618622ea1106ab00011b9b9b","create_date":"2021-11-06T07:01:45.09Z"}],"replies":[]},{"createdate":"2021-07-16T06:21:56.9Z","profileid":"60ed8dfb5de8d7000187f2e9","anonymous_author":null,"anonymous":false,"text":"A total package pitch thst not only sells me what I may already be interested in but shows me how they will continue to add value throughout the contract with information, reports ongoing continuous improvements so I am reminded why I made the right choice in them every quarter of the year. Ultimately if your vendors can contribute to help you look good, then they have potential.","upvoters":[{"profile_id":"5c7dd695d36e1d4fb55c6b5e","create_date":"2021-07-16T14:41:49.845Z"},{"profile_id":"5a5ed50cd36e1d61d859208e","create_date":"2021-07-18T10:59:46.023Z"},{"profile_id":"60677dc8efa4b60001de457a","create_date":"2021-09-25T05:45:43.679Z"}],"replies":[]},{"createdate":"2021-07-17T22:36:17.489Z","profileid":"60d80c926e92290001cc3c49","anonymous_author":null,"anonymous":false,"text":"How you product or technology will solve the problems or shortcomings we have","upvoters":[{"profile_id":"5c7f5742d36e1d4fb55c6b95","create_date":"2021-07-20T10:59:44.155Z"}],"replies":[]},{"createdate":"2021-09-21T19:39:32.963Z","profileid":"614a3046828832000173dc23","anonymous_author":null,"anonymous":false,"text":"Demonstrated and confirmed ability to execute and bring value. Too many talk a good game without the ability to deliver.","upvoters":[{"profile_id":"60395479ab0c4900011626b8","create_date":"2021-09-21T23:51:13.994Z"},{"profile_id":"5eebec1020f9b9b81713fa18","create_date":"2021-09-23T10:59:45.973Z"}],"replies":[]},{"createdate":"2021-09-22T12:07:35.004Z","profileid":"5a84c487d36e1d596dd3d5d5","anonymous_author":null,"anonymous":false,"text":"Real value propositions and use cases, as well as transparency around pricing. There is way too much marketing speak lately to even decipher what some of these products do, how they do it, and what value they bring. I have limited time so being direct and getting to the technical demo right away combined with these other elements is super helpful.","upvoters":[{"profile_id":"5f802ea2ab92d9cdfb780c3e","create_date":"2021-09-22T13:04:35.877Z"},{"profile_id":"614a3046828832000173dc23","create_date":"2021-09-22T15:47:32.276Z"},{"profile_id":"60677dc8efa4b60001de457a","create_date":"2021-09-25T05:46:16.51Z"},{"profile_id":"5c7f5742d36e1d4fb55c6b95","create_date":"2021-09-25T10:59:44.137Z"}],"replies":[]},{"createdate":"2021-09-25T06:36:29.437Z","profileid":"60677dc8efa4b60001de457a","anonymous_author":null,"anonymous":false,"text":"All of the above!\n\nLet’s get real though. I agree that vendors must do their research before pitching BUT vendors aren’t mind readers. \n\nI tend to ask lots of questions after the initial value prop pitch so what I would really like a vendor to do is to not just answer my questions really well, but to also dig in and really try to understand the problems I’m trying to solve. \n\nIn a way I’m giving them an opportunity to demonstrate value that is most relevant to my org - and for that they have to break out of their script.","upvoters":[{"profile_id":"5b4d45d6d36e1d1f452a6d5e","create_date":"2021-09-25T19:37:06.025Z"},{"profile_id":"5fb7303dd36e1d078cbaa719","create_date":"2021-09-28T11:23:06.392Z"}],"replies":[]},{"createdate":"2021-11-06T16:30:21.695Z","profileid":"618622ea1106ab00011b9b9b","anonymous_author":null,"anonymous":false,"text":"Speaking from a vendor's perspective, these are insightful answers! Not necessary something new, but the nuances around certain answers are very welcomed!","upvoters":[{"profile_id":"5a5ed50cd36e1d61d859208e","create_date":"2021-11-08T04:59:46.702Z"}],"replies":[]},{"createdate":"2021-11-07T12:20:07.367Z","profileid":"60bbd8d448b3050001e3ae3f","anonymous_author":null,"anonymous":false,"text":"Succinct use cases of their value proposition so that I understand all in costs to implement as well as benefits.","upvoters":[{"profile_id":"5a6cc2e0d36e1d5bc4265fa2","create_date":"2021-11-07T22:59:43.403Z"},{"profile_id":"5c79bd09d36e1d4fb55c6ad7","create_date":"2021-11-10T10:59:44.947Z"}],"replies":[]},{"createdate":"2021-11-08T16:12:52.774Z","profileid":"618212359f593c0001838293","anonymous_author":null,"anonymous":false,"text":"To understand my business needs and my IT challenges in order to offer a customized solution.","upvoters":[{"profile_id":"5c7f5742d36e1d4fb55c6b95","create_date":"2021-11-08T22:59:47.71Z"},{"profile_id":"603d4689570285000131b2b6","create_date":"2021-11-10T04:59:48.437Z"}],"replies":[]},{"createdate":"2021-12-17T15:39:59.754Z","profileid":"618f5c239504a700014e3911","anonymous_author":null,"anonymous":false,"text":"To work as a Partner and not as a vendor.\nOne should understand my pain areas and try to resolve it effectively.\nDon't try to reinvent the wheel.","upvoters":[{"profile_id":"5c7dd695d36e1d4fb55c6b5e","create_date":"2021-12-18T04:03:15.35Z"},{"profile_id":"5a5ed50cd36e1d61d859208e","create_date":"2021-12-19T04:59:46.313Z"}],"replies":[]},{"createdate":"2021-12-19T09:09:23.865Z","profileid":"616fbabef9db850001a1ff2b","anonymous_author":null,"anonymous":false,"text":"Right mindset, willingness to execute the project, technical expertise, and approach, references and their client list.","upvoters":[{"profile_id":"5a5ed50cd36e1d61d859208e","create_date":"2021-12-21T10:59:47.128Z"}],"replies":[]},{"createdate":"2021-12-22T14:54:29.793Z","profileid":"60f57ff5da96120001c13e5a","anonymous_author":null,"anonymous":false,"text":"If they start with asking what my use case is, while I certainly expect the pitch to include how the solution meets this use case, it is also critical to be honest and cover how it *doesn’t* (or may not). yeah it may lose a sale but if I’m buying a product I want to know if I still end up with a gap I need covered by something else and if it’s worth the time to implement two solutions.","upvoters":[{"profile_id":"60bf20919476c02e2030ea12","create_date":"2021-12-22T15:08:31.199Z"},{"profile_id":"5a6cc2e0d36e1d5bc4265fa2","create_date":"2021-12-22T22:59:47.353Z"},{"profile_id":"61f54abe4015c600014da205","create_date":"2022-01-31T14:55:57.25Z"}],"replies":[{"createdate":"2021-12-22T16:01:41.478Z","profileid":"5f5fb2e1d36e1d7dafffc099","anonymous_author":null,"anonymous":false,"text":"Very true. 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me, there is no right answer here and experience certainly plays a role along with the kind of business you are in. I think what is important though is to consistently set aside a portion of your budget to invest in emerging technologies. This continuous experimentation has multiple benefits to the IT organization and the business:- It sets up a culture that is always ready for change. Continuous exposure forces us to question status quo and this helps keep complacency at bay.
- Even if the experiment doesn’t have immediate value, it’s never a waste. Someone from the business inevitably asks about something they read or come across and experiments give us the depth to answer confidently and maintain the trust the business puts in us.
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1. Improving status quo: What is deficient in my status quo processes, systems, technology that is preventing us from getting the most value out of it. Invest in innovating within that paradigm that will drive value in the near future and builds credibility with the stakeholders.
2. Disruption: This is taking a long-term view and understanding what can disrupt the status quo in the future. Allocating some time and $$ to this effort helps determine the benefits and cost of disruption in the future. This positions the IT organization as a visionary and a catalyst for driving change. If you don't do the #1 well, then spending on #2 will meet a lot of resistance. Spending on #2 should be done in small increments, definitive prototyping outcomes, and a discipline to move away from an investment if it's not feasible for the organization.
For both points above, generate support from the stakeholders and bring them along on the journey with you.","upvoters":[{"profile_id":"5a5ed50cd36e1d61d859208e","create_date":"2018-12-17T10:31:55.298Z"},{"profile_id":"5f5bc772d36e1d7a0a7658f2","create_date":"2020-09-12T20:29:47.695Z"},{"profile_id":"5e383741d36e1d221e94d847","create_date":"2020-09-14T19:41:33.662Z"},{"profile_id":"5c7ef32036c6bcd1f6949a59","create_date":"2021-07-11T01:21:09.642Z"},{"profile_id":"621e386f62fb13000110f994","create_date":"2022-03-02T15:47:34.287Z"}],"replies":[]},{"createdate":"2018-12-20T00:11:36.293Z","profileid":"5c1add57f86d4ea68b8cd00b","anonymous_author":null,"anonymous":false,"text":"My approach is Core first and whatever Innovation I can grow to handle I try for. Core needs are hard to ignore - and if you leave things undone there it can hurt IT’s credibility to innovate. On the other hand innovation often has a positive ROI which can enable projects to pay for themselves, or be funded by business units benefitting... A good book on this philosophy is World Class IT by Peter High.
So I start with a budget of what is needed for the core (“lights on”) and then see how much above that I can stretch to. (How much overall growth in IT is palatable up-line, AND how much growth can my management team handle and still have a span of control?).
It’s not going to be possible or wise to grow to handle every positive-ROI project on your docket, but if you have a steady pipeline of those projects, and can get sponsors for them, it’s likely possibly to grow a bit above your “lights-on” size to do some of them.
Long-term, take stock each year of how many innovation projects you’re able to do vs what you have to defer, and evolve the overall department size to the sweet spot (growing or recruiting leaders etc). Track the ROI of that innovation to show your “net budget” and/or separate out the “lights on” as “budget” and treat innovation dollars as “investment”.","upvoters":[{"profile_id":"5c6c6ba1d36e1d3fa98917d6","create_date":"2019-03-01T03:04:31.406Z"},{"profile_id":"5c7ef32036c6bcd1f6949a59","create_date":"2021-07-11T01:21:24.648Z"},{"profile_id":"5c7f5742d36e1d4fb55c6b95","create_date":"2021-12-01T15:00:41.346Z"}],"replies":[]},{"createdate":"2019-01-12T02:18:05.6Z","profileid":"5d71ace4d36e1d51647e4169","anonymous_author":null,"anonymous":false,"text":"Corr first, but always being innovative progressively as you move through upgrades, new development or system offering throughout the business. ","upvoters":[{"profile_id":"5c7ef32036c6bcd1f6949a59","create_date":"2021-07-11T01:21:36.956Z"}],"replies":[]},{"createdate":"2019-02-22T00:04:37.878Z","profileid":"5c6d7b45d36e1d154e82a818","anonymous_author":null,"anonymous":false,"text":"Innovation and core business goes hand-in-hand. There can’t be a fixed rule for spending on the two. I feel we have to keep a good balance between the two and each organization needs to define their own strategy. This is a classic example of “Who moved my cheese”.
We can’t grow without innovation, the business has the risk of stagnation, and without a sustainable core innovation won’t exist.
At the same time we must be careful in doing a proper cost benefit analysis.","upvoters":[{"profile_id":"5f5bc772d36e1d7a0a7658f2","create_date":"2020-09-12T20:30:07.854Z"}],"replies":[]},{"createdate":"2019-02-22T15:55:24.324Z","profileid":"5c701ab5d36e1d2cde041d27","anonymous_author":null,"anonymous":false,"text":"For me if you are asking this question then you should take a look at if your organisation has a clear understanding of its purpose and sources of competitive advantage. If those things are clear then there is no core or innovation as you can place any decision in context. ","upvoters":[{"profile_id":"5eebec1020f9b9b81713fa18","create_date":"2021-07-14T15:00:03.875Z"}],"replies":[]},{"createdate":"2019-02-23T09:23:40.868Z","profileid":"5c711083d36e1d53be485b7e","anonymous_author":null,"anonymous":false,"text":"To me we can focus on Innovation, once the hygiene is in place. BAU activities should work like a clock with little or no disruption. Then we can channelize our energy into Innovation where business teams needs an edge in the competitive landscape. Leadership is critical to make this happen.","upvoters":[{"profile_id":"5eebec1020f9b9b81713fa18","create_date":"2021-07-15T15:00:05.035Z"}],"replies":[]},{"createdate":"2019-02-23T12:27:18.008Z","profileid":"5c713564d36e1d53be485b81","anonymous_author":null,"anonymous":false,"text":"Ask yourself what you'll be judged by at the end of the year - and not judged by your line manager or your CEO, but by your customers and your shareholders.
If you accept that you'll never really meet 100% of your core business needs (CBN) in any given year, but perhaps stop short at a score of 90% - or 99.9% if you're just that good - you'll begin to see the cost-benefit analysis more clearly.
Most companies find that shifting 5-15% of their budgets away from CBN to innovation has little impact on their CBN achievement score or the business' performance at the end of the year. In fact, that shift often leads to a more positive perception of the company as a pioneer by its customers and shareholders.
We took a big leap of faith in 2018 and shifted over 60% of our budget away from CBN to innovation - and our customers and shareholders are beginning to see the difference it made from 2019 already. It required some amount of CBN stakeholder education, but it was well worth the decision.","upvoters":[{"profile_id":"5c7ef32036c6bcd1f6949a59","create_date":"2021-07-11T01:22:27.42Z"},{"profile_id":"5a5ed50cd36e1d61d859208e","create_date":"2021-07-15T15:00:05.64Z"}],"replies":[]},{"createdate":"2019-02-23T17:53:44.288Z","profileid":"5c6d950cd36e1d154e82a81e","anonymous_author":null,"anonymous":false,"text":"At the outset, it seems the real answer to this question depends on the nature of the business. Personally for me though, as a CTO with a charter to bring in AI/Data science technologies to solve core problems in the business space - particularly those that require human-type intelligence at scale - innovation becomes a core business need. For example at my current company Belong.co where we help organizations build the right team, we build machine learning algorithms that analyse companies, people, their career paths etc to guide organizations in terms of talent strategy, hiring and retention.
But even for organizations that dont require innovation in their day to day core business operations, it is a risky proposition, since such businesses can be easily disrupted with innovative technologies. In fact I am reminded of my days at Google where there used to be an Operating Committee (OC) that included the founders Larry Page and Sergey Brin who used to approve pretty much every significant effort. The OC approved any project as long as it was a hard problem to solve. If not, the question Larry and Sergey used to pose was why cant someone outside Google just do it and how was it leveraging Google's core competence on the incredible infrastructure, data, algorithms and teams it had. Essentially innovation was a way to execute things and in that sense a core business need. My take-away is that as more and more new age organizations emerge with such DNA, then this question may become irrelevant since innovation may become key to survival itself.
","upvoters":[{"profile_id":"5eebec1020f9b9b81713fa18","create_date":"2021-07-13T15:00:02.259Z"}],"replies":[]},{"createdate":"2019-02-24T06:11:26.966Z","profileid":"5c7233a9d36e1d53be485bde","anonymous_author":null,"anonymous":false,"text":"it is a good question - as I see IT is being a core business and not a service anymore - and technology requires innovation to align and enhance the growth of the business. as we have seen that many business concept have changed since the innovation of smart phones and social media concepts - the companies whom did not align with the IT innovation have been left behind and new technologies took over. Innovation is not a decoration it is aligned with the core business for a continual success.","upvoters":[{"profile_id":"5a5ed50cd36e1d61d859208e","create_date":"2021-12-14T15:00:07.213Z"}],"replies":[]},{"createdate":"2019-02-24T14:11:29.236Z","profileid":"5c7297c4d36e1d53be485bf6","anonymous_author":null,"anonymous":false,"text":"Core Business needs should drive innovation.
Innovation is aligned with core business needs. But nowadays, if some new technology is adopted by the industry, the corporations want to be associate with it. This is because of fear of missing out (FOMO) but they forget the basic aspect that how will my core business benefit from it. My company provides next generation marketing technology solutions to our clients who are looking out for innovation in this space.
But before providing solutions we evaluate whether our services are really going to benefit our clients in their core businesses and worth value to their money. Innovation is part of the business itself and should not be a marketing gimmick and without a purpose no spending in the business is justified. ","upvoters":[{"profile_id":"5a5ed50cd36e1d61d859208e","create_date":"2021-07-16T15:00:03.529Z"}],"replies":[]},{"createdate":"2019-02-24T20:05:33.024Z","profileid":"5c72b991d36e1d53be485c00","anonymous_author":null,"anonymous":false,"text":"The way I see most complex problems being solved is using a two-faceted approach i.e. Tactical plus Strategic solutions.
When you focus on the problems you need to solve based on business use case cases at hand, you implement tactical solutions, popularly known as the \"Hackish approach\". This approach gets things done immediately, but may get you in trouble due to scale, lack of coverage etc down the lane. Of course, it goes without saying that it’ll most likely NOT lead to innovation but add to the technical debt.
When you put the business use cases in perspective of how they would look like one year from now, and combine them with new business use cases that are on the road-map, you come up with strategic solutions. These are the solutions that drive innovation because they account for the time taken for proper research and design along with implementation. This approach allows for being on top of new and emerging tech and also leaving room for building more tech from scratch.
So, my personal approach to dealing with tech solutions for business problems is asking 3 questions:
1. What does the tactical solution look like? (or whether there is a tactical solution?)
2. How does the same problem look 6 months from now?
3. What new but associated challenges will arise a year or so from now based on business plans?
If the answers to the question 2 and 3 warrant a long term approach, just prioritize it, start the discussion and kick off the research phase for the same. If not, the tactical solution should be good enough for the foreseeable future. This long term picture will undoubtedly result in an innovative and stronger tech foundation and will lead to justifiable spending of both money and effort for the same.
","upvoters":[{"profile_id":"5c7f5742d36e1d4fb55c6b95","create_date":"2021-07-16T15:00:05.049Z"}],"replies":[]},{"createdate":"2019-02-25T05:19:32.545Z","profileid":"5c7376a3d36e1d53be485c2b","anonymous_author":null,"anonymous":false,"text":"By definition, innovation is the process of transforming an idea into a product or a service that adds value. In successful organizations, innovation is the culture - not a standalone concept. It is the core business need! The notion of segregating innovation and core business needs makes no sense. ","upvoters":[{"profile_id":"5a5ed50cd36e1d61d859208e","create_date":"2021-07-17T15:00:02.201Z"}],"replies":[]},{"createdate":"2019-02-25T08:57:12.251Z","profileid":"5c739d4cd36e1d53be485c35","anonymous_author":null,"anonymous":false,"text":"I think innovations and core go hand in hand. As Mr. Adnyesh Dalpati mentioned in his comment \"Core Business needs should drive innovation.\" and I second his comment.
To answer the question on How? This depends on different criteria's of the different business, there is no straight answer and no one shoe fits all solution.
The closest I think I can come to \"Should I spend on innovations?\" is the following
1. Would the core business improve or solve a problem where we are bleeding?
2. Does it open up other avenues of income?
3. Can it be a standalone product or service?
4. Would it be scalable?
5. Does it hamper my current business?
6. Do I have the resources for the same?
7. Does a solution already exist? If yes, What are the issues with the current solutions?
As I mentioned earlier there is no one solution/answer to this question.
If you are strictly looking for monetary solution that the innovation is going to give you monetary benefits in future, then the above questions could give you some information.
But if innovation is not linked to monetary and just solving certain problems somewhere then the question to be asked to yourself changes drastically.
All in all I think it important to budget you spending innovation can help businesses solve internal/external problem or expand the current businesses.","upvoters":[{"profile_id":"5a6cc2e0d36e1d5bc4265fa2","create_date":"2021-07-17T15:00:03.175Z"}],"replies":[]},{"createdate":"2019-02-25T13:11:15.474Z","profileid":"5c73e707d36e1d53be485c3f","anonymous_author":null,"anonymous":false,"text":"We have one simple formula. We get feedback from our investor and our prospective customers on our innovation ideas and see the pull. Then we ask customers whether it fits into their core business needs. The intersection of that is taken as the product ","upvoters":[{"profile_id":"5a6cc2e0d36e1d5bc4265fa2","create_date":"2022-02-17T15:00:08.954Z"}],"replies":[]},{"createdate":"2019-02-26T12:43:04.018Z","profileid":"5c753392d36e1d2e8f49d5b9","anonymous_author":null,"anonymous":false,"text":"For me any core business in any industry cannot exist with continuous innovation. I don't see them as separate investment strategies to manage. Like in Quantum Mechanics (my favorite topic is Quantum Computing which I am working on right now, but I digress here), I see core business and innovation as two entangled aspects of any business to succeed. Succeed both in short term as well as long term.","upvoters":[{"profile_id":"5c7f5742d36e1d4fb55c6b95","create_date":"2021-07-18T15:00:02.482Z"}],"replies":[{"createdate":"2019-02-26T12:44:15.853Z","profileid":"5c753392d36e1d2e8f49d5b9","anonymous_author":null,"anonymous":false,"text":"sorry - first sentence should read as \"...any industry cannot exist without..\"","upvoters":[{"profile_id":"5a4d42ccfb5e7e7155afcc0f","create_date":"2020-01-06T22:18:47.596Z"}],"replies":[]}]},{"createdate":"2019-02-27T08:04:51.703Z","profileid":"5c764238d36e1d2e8f49d5f7","anonymous_author":null,"anonymous":false,"text":"Innovation has always been primary to our business. We believe by innovating, we can provide better products and services to our customers and provide more value addition which is of utmost importance. We keep a good balance on spend on our core business needs and innovation. Innovating new ways have infact helped us to improve the way we conduct business and improve our market share. ","upvoters":[{"profile_id":"5a6cc2e0d36e1d5bc4265fa2","create_date":"2021-12-15T15:00:03.515Z"}],"replies":[]},{"createdate":"2019-03-02T05:43:32.483Z","profileid":"5c78d4add36e1d2e8f49d654","anonymous_author":null,"anonymous":false,"text":"Core business is giving Organisation a frame work in which agility and efficiency can be accelerated. Innovation is the layer on which core business perform/strengthen and take a competitive lead. At the top ‘Core business need’ is the priority to affect the ecosystem of Organisation having various stack holders from partners to customers.
This is true that Innovation and Core Business need go hand in hand. The innovative ideas are generated when there is high need at business and also by intuitive ability of business to sense the future disruptions/challenges/threats. The needs are also generated due to various factors like consolidation, Global vision and best practices to see world as a market and that brings the innovations.
Innovation should be initiated or invested based on how it is going to affect the bottom line in terms of revenues, cost and resource optimisation, operational efficiency to gain, better alignment of business with technology and ultimately should ease the life of your customer/consumers. CIO can balance that by intuitive ability applying to the domain of his business and to understand what is happening at the CORE and in the industry as a market , how will you (CIO) predict the needs of your Organisation and then be ready for innovations continue. Balancing on both will be the ability of CIO having core competency in the specified Business vertical/domain. Keeping eye on industry / economy and global trends and allocating the budgets and trust of his board will prove that his strategy for balancing both is proven and dynamic.
","upvoters":[{"profile_id":"5a6cc2e0d36e1d5bc4265fa2","create_date":"2021-07-19T15:00:03.37Z"}],"replies":[]},{"createdate":"2019-03-02T16:53:39.444Z","profileid":"5c7ab3d2d36e1d4fb55c6afc","anonymous_author":null,"anonymous":false,"text":"There are many different types of innovation that can be applied to variety of industries and sectors. At a very high level you could consider innovation to be either incremental, disruptive or breakthrough. There is a close relationship between improvement and innovation but of course, not all improvements are innovative. Innovation can often help to reduce overhead and operating costs within a business through continuous improvement. Without innovation, the spend on core business needs is likely to be inflated and inefficient.\n\nProduct innovation on the other hand can help to provide an organisation with competitive advantage allowing expansion and growth into new markets and will often improve the profitability of the business. Without investing in innovation, you risk losing market share or becoming irrelevant to your customers in an ever-changing landscape.\n\nIn summary, spend where necessary on core business needs but maximise the allocation of spend on innovation to either optimise current processes and procedures or create value through product development and diversification.","upvoters":[{"profile_id":"5eebec1020f9b9b81713fa18","create_date":"2021-07-20T15:00:03.51Z"}],"replies":[]},{"createdate":"2019-03-16T18:45:18.16Z","profileid":"5c8d41ddd36e1d294a19ca13","anonymous_author":null,"anonymous":false,"text":"This feels analogous to the classic work-life balance question. I approach that challenge by breaking down the silos and promoting work-life integration. I believe the same holds true with core-innovation balance. Rather than viewing these as independent buckets, create interdependence between core and innovation, thereby creating core-innovation integration.","upvoters":[{"profile_id":"5c7f5742d36e1d4fb55c6b95","create_date":"2021-07-26T15:00:03.932Z"}],"replies":[]},{"createdate":"2019-03-18T14:43:35.563Z","profileid":"5c8fae7dd36e1d294a19cc1d","anonymous_author":null,"anonymous":false,"text":"Innovation is a subjective word. The definition may vary based on the stage of a company. As an example, for the rapidly growing companies or early stage of the transformation, the automation will be considered as innovation. Whereas product companies like Apple the word innovation has a different meaning. \n\nIn either case, in my world, I break the resources and money in three buckets. 1) Core (30 to 35%): Always on, eliminate disruption, and then reduce cost, 2) Innovation (50%): automation, ROI driven initiatives that are sure to succeed and deliver efficiencies, 3) Disruptive Tools (15 to 20%): This is the place where you try ideas that may disrupt or redefine internal/external customer experience. ","upvoters":[{"profile_id":"605b3caec3915a00016fe7f2","create_date":"2021-06-15T11:29:58.196Z"},{"profile_id":"5eebec1020f9b9b81713fa18","create_date":"2021-07-27T15:00:02.88Z"}],"replies":[]},{"createdate":"2020-09-12T20:29:03.798Z","profileid":"5f5bc772d36e1d7a0a7658f2","anonymous_author":null,"anonymous":false,"text":"I've asked the team to align our 2-3 investment strategy with that of the business, product and digital transformation. This provides line of sight into what investments should be redirected to more \"innovative\" activities and that which I should short list/sunset.","upvoters":[],"replies":[]},{"createdate":"2020-09-16T23:37:11.721Z","profileid":"5f629cebd36e1d3e70bee5eb","anonymous_author":null,"anonymous":false,"text":"my old boss use to say innovation has unlimited budget and core will get only some. You have to show how your innovation will support meeting your organization goals.","upvoters":[{"profile_id":"605b3caec3915a00016fe7f2","create_date":"2021-06-15T11:30:24.802Z"}],"replies":[]},{"createdate":"2020-10-01T19:42:31.998Z","profileid":"5f763038d36e1d6f88a9f36a","anonymous_author":null,"anonymous":false,"text":"By taking the lead from business and based on their priorities change the mix every year to keep it align with business goals","upvoters":[{"profile_id":"60ddf9f0c8a35e00011773a0","create_date":"2021-07-01T17:26:43.785Z"},{"profile_id":"5d0ab80a8b1e4e9bb551a6c3","create_date":"2021-10-05T15:00:03.799Z"}],"replies":[]},{"createdate":"2021-02-19T13:42:50.301Z","profileid":"602ea90da5013a0001ad00cd","anonymous_author":null,"anonymous":false,"text":"This is where I leverage vendor relations. Many of them can be encouraged to sharpen their pencils on existing products in the hopes that innovation will bring a larger piece of our budget going forward.","upvoters":[],"replies":[]},{"createdate":"2021-02-21T15:05:57.249Z","profileid":"60327202760f9e0001589abd","anonymous_author":null,"anonymous":false,"text":"There are so many ways to innovate and the biggest lever is to nurture a culture of creativity and innovation via values that resonate with the company. One way companies can begin this journey is to set up a week hackathon across the company. You will be amazed of what comes from just a week of innovation....\n\nSecondly, stay close to the VC and startup world. There is a lot happening that can change your approach to enabling the business.","upvoters":[],"replies":[]},{"createdate":"2021-04-21T09:52:19.293Z","profileid":"607fedaf4e8c8f0001c6f6cd","anonymous_author":null,"anonymous":false,"text":"Our core business needs are set up to drive innovation we d0 a 70-30% share","upvoters":[{"profile_id":"60c35da1c8a35e0001a51363","create_date":"2021-06-11T12:58:02.882Z"},{"profile_id":"5c7f5742d36e1d4fb55c6b95","create_date":"2021-10-23T15:00:03.802Z"}],"replies":[]},{"createdate":"2021-06-13T12:21:19.32Z","profileid":"5c7ef32036c6bcd1f6949a59","anonymous_author":null,"anonymous":false,"text":"It is a balance, you have to ensure that adequate funding is available to carry out the business mission and fulfill its needs. In addition, you also have to allocate sufficient funding for innovation in order to maintain a competitive advantage and grow the business.","upvoters":[{"profile_id":"5d0ab80a8b1e4e9bb551a6c3","create_date":"2021-06-14T04:59:45.356Z"},{"profile_id":"5c636311d36e1d4659892133","create_date":"2021-06-15T10:59:44.643Z"},{"profile_id":"60d763dd246e0b000163e84b","create_date":"2021-06-27T03:19:00.372Z"},{"profile_id":"60d9a1537f9fc0000156bb7a","create_date":"2021-06-28T10:20:48.586Z"},{"profile_id":"60d9ad117f9fc0000156bf95","create_date":"2021-06-28T11:07:49.631Z"},{"profile_id":"60dc11089e6cf100018e51d1","create_date":"2021-06-30T06:37:57.601Z"},{"profile_id":"60dc2531420778000177076d","create_date":"2021-06-30T08:04:31.974Z"},{"profile_id":"607b2e8fbb53150001c930a2","create_date":"2021-11-06T13:47:50.23Z"}],"replies":[]},{"createdate":"2021-06-30T12:52:10.767Z","profileid":"5fb7303dd36e1d078cbaa719","anonymous_author":null,"anonymous":false,"text":"There's a delicate balance between core business need and innovation and I prefer to innovate. \n\nI elected to ask hard questions before making investment on either side of what is really two halves of the same coin.\n\nThe first of these questions is: will satisfying the core business need add to technical debt ? \n\n If the answer is yes then next question was can I introduce innovation at a reasonable cost (or incrementally innovate) instead? And who else e.g other BUs might benefit from.the innovation short mid or longer term?\n\nIf the answer was satisfying a core business need world not create technical.debt today, then I would try and assess whether I would be creating technical debt tomorrow. (12-24 months).\n\n With a multitude of core business needs always on the table the exercise enabled me to project the value of satisfying a core business need today and tomorrow ( like a scorecard) and served to foster a dialogue with business partners about real need/nice to have/or not worth the effort. \n\nThis ultimately led to the creation of a CoE and PMO where roughly 30% of the IT budget was dedicated to core business 50% to innovation and 20% to experimentation labs for emerging technologies.","upvoters":[{"profile_id":"5c7ef32036c6bcd1f6949a59","create_date":"2021-06-30T13:12:36.97Z"},{"profile_id":"60dc7347c3d576000143c934","create_date":"2021-06-30T13:37:12.296Z"},{"profile_id":"5c7f5742d36e1d4fb55c6b95","create_date":"2021-07-02T22:59:46.174Z"},{"profile_id":"60e80844f5d55800014ded9d","create_date":"2021-07-10T06:48:57.893Z"}],"replies":[{"createdate":"2021-06-30T13:13:41.754Z","profileid":"5c7ef32036c6bcd1f6949a59","anonymous_author":null,"anonymous":false,"text":"Joanne - excellent, very well thought out.","upvoters":[{"profile_id":"5a6cc2e0d36e1d5bc4265fa2","create_date":"2021-06-30T22:59:44.224Z"},{"profile_id":"5c636311d36e1d4659892133","create_date":"2021-07-02T04:59:49.007Z"},{"profile_id":"5c73e707d36e1d53be485c3f","create_date":"2021-07-10T23:48:41.12Z"}],"replies":[]}]},{"createdate":"2021-07-20T20:20:05.079Z","profileid":"60f727c8b4eb0f0001cb2c41","anonymous_author":null,"anonymous":false,"text":"It has been especially hard for us as a small company.","upvoters":[{"profile_id":"5a5ed50cd36e1d61d859208e","create_date":"2021-07-21T04:59:45.718Z"},{"profile_id":"5c79bd09d36e1d4fb55c6ad7","create_date":"2021-07-22T10:59:50.548Z"},{"profile_id":"5c7ef32036c6bcd1f6949a59","create_date":"2021-07-28T00:45:58.138Z"}],"replies":[]},{"createdate":"2021-11-01T16:43:25.141Z","profileid":"617fe6fe1106ab00011b4b19","anonymous_author":null,"anonymous":false,"text":"As a small company we keep a running list of things we want to innovate or tools we want to try on. We try to match that list with new features/enhancements coming on and when there is a possible match we time box one or more RD cycles to evaluate if we will use one of those tools. If the findings are promising we go ahead and embrace it, while building a good business case to do so.","upvoters":[{"profile_id":"5a5ed50cd36e1d61d859208e","create_date":"2021-11-01T22:59:44.01Z"},{"profile_id":"603d4689570285000131b2b6","create_date":"2021-11-03T04:59:47.814Z"}],"replies":[]},{"createdate":"2021-12-05T18:14:09.159Z","profileid":"5fb7303dd36e1d078cbaa719","anonymous_author":null,"anonymous":false,"text":"I've always prioritized innovation dollars over core if the core business need is more than 3 years old. Markets change fast; what was a "core need" likely can be streamlined or optimized to fit today's accelerated economy. Review and revision should be done annually, as a means to lower cost improve efficiency and customer satisfaction. In short to create differentiation and value. 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- Even if the experiment doesn’t have immediate value, it’s never a waste. Someone from the business inevitably asks about something they read or come across and experiments give us the depth to answer confidently and maintain the trust the business puts in us.
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Are you satisfied with this amount? Would you like more innovation? Does innovation work vs project work play in to employee satisfaction/retention?","short_text":"","slug":"percentage-budget-run-vs-innovation-satisfied-amount-like-more-innovation-innovation-work-vs-project-work-play-to-employee","upvoters":[{"profile_id":"603d4689570285000131b2b6","create_date":"2022-01-27T16:06:56.746Z"}],"comments":[{"createdate":"2022-04-14T15:08:13.435Z","profileid":"617fe6fe1106ab00011b4b19","anonymous_author":null,"anonymous":false,"text":"Today probably 90% goes towards "Run". I would like to increase the amount invested in innovation. 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I would like to increase the amount invested in innovation. It certainly can improve employee morale and satisfaction if properly managed."},{"_id":"620218c0b59289000129f310","authorid":"","type":7,"state":0,"tag_ids":["621c9de121b4850001fc335c","621c9de121b4850001fc3407","621c9de121b4850001fc33fe"],"tag_ids_v2":null,"departments":[],"levels":[5],"text":"In line with this discussion on how boards can be more fiscally responsible, https://www.not-for-profit.org.nz/how-to-rely-on-your-treasurer-less/, what advice would you have for how boards can be more technically responsible?","short_text":"","slug":"line-discussion-how-boards-more-fiscally-responsible-https-www-not-profit-org-nz-how-to-rely-treasurer-less-advice-have-how","upvoters":[{"profile_id":"5c7f5742d36e1d4fb55c6b95","create_date":"2022-02-08T22:59:49.67Z"},{"profile_id":"60bc22bb2ccdb60001be81a0","create_date":"2022-02-14T03:46:50.811Z"}],"comments":[{"createdate":"2022-02-14T15:54:01.105Z","profileid":"5bcb5c7c4041a4d772c741d5","anonymous_author":null,"anonymous":false,"text":"There needs to be a majority understanding how technology serves as the underpinning of all business. It facilitates, transits, closes, makes first contact, tracks, measures, deposits, etc. If there is that understanding, invest in a strong technology leader and empower them to have at least one quarter the board visibility as the CFO has had for decades. Empower that tech leader to share on how tech responsibility is critical and the tech roadmap, the how, the why, the progress, the outcome. ","upvoters":[{"profile_id":"5a5ed50cd36e1d61d859208e","create_date":"2022-02-16T22:59:45.829Z"},{"profile_id":"5cf6cf39d36e1d610c467245","create_date":"2022-04-06T17:05:47.912Z"}],"replies":[{"createdate":"2022-02-14T20:09:47.293Z","profileid":"60bc22bb2ccdb60001be81a0","anonymous_author":null,"anonymous":false,"text":"Love this response. 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What else do they need to do?","short_text":"","slug":"7x7-video-conferencing-make-teams-legitimate-alternative-to-zoom-else-need-to","upvoters":[{"profile_id":"5c636311d36e1d4659892133","create_date":"2020-06-22T22:16:20.725Z"},{"profile_id":"5fe4ec7a7f79f900012e2209","create_date":"2021-11-23T00:49:36.432Z"},{"profile_id":"5c86a0d4d36e1d4fb55c6c82","create_date":"2022-02-24T18:55:13.057Z"}],"comments":[{"createdate":"2020-06-17T17:34:46.705Z","profileid":"5ee429b9d36e1d04d1ddd512","anonymous_author":null,"anonymous":false,"text":"Teams recently went 3x3 (vs 7x7) which helped tremendously. Microsoft has announced 40+ in the future. 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I know because of this specific current/past limitation, a lot of people didn't make the full jump to Teams... was curious if this was the last enhancement they needed to capture that audience - - or if there were more improvements needed, leaving them still \"stuck\" paying for Zoom...","upvoters":[{"profile_id":"5c73e707d36e1d53be485c3f","create_date":"2021-09-05T04:26:55.672Z"}],"replies":[]},{"createdate":"2020-06-17T20:30:25.967Z","profileid":"5ee429b9d36e1d04d1ddd512","anonymous_author":null,"anonymous":false,"text":"Gotcha. It will definitely help, however I am not convinced that it is the 'only' thing keeping people from adopting Teams. For those that record a lot of interactions and use these recordings to publish, Teams has a long way to go (Zoom allows for non-filtered sound, local download of recordings, separate audio files, multiple compatibility formats, etc). Also simple things like the ability to remember your 'backgrounds' setting is missing from Teams. 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Yet SKYPE and now TEAMs still cannot do what WEBEX and GENYSYS did as far back as 2005\n\nDo their developers even look at competitors? Or have they ever hosted a call of more that 10 people \n\nTeams is primitive. 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There are tools in Zoom Webinar for public meetings that Teams cannot provide at this point.","upvoters":[{"profile_id":"5a5ed50cd36e1d61d859208e","create_date":"2021-08-23T10:59:43.305Z"},{"profile_id":"5aad779ad36e1d221dae46a7","create_date":"2021-09-05T16:50:52.656Z"},{"profile_id":"5c7ef32036c6bcd1f6949a59","create_date":"2021-09-05T19:06:33.084Z"},{"profile_id":"5f5fb2e1d36e1d7dafffc099","create_date":"2021-09-10T04:39:55.274Z"}],"replies":[]},{"createdate":"2021-08-22T19:19:22.228Z","profileid":"60d80c926e92290001cc3c49","anonymous_author":null,"anonymous":false,"text":"I do not see Team as direct competitor to Zoom or alternative of Zoom. Teams is part of larger saas offer as part of O355 so if an organization uses O365 heavily teams have the native integrations and can do stiff that others can’t. For example teams has pbx capabilities but I don’t think it has intention to be direct competitor to any pbx. 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Microsoft has announced 40+ in the future. Teams was already an alternative to Zoom as it was essentially 'free' with our O365 subscription."},{"_id":"61dee2e9ca450b00013a455f","authorid":"","type":7,"state":0,"tag_ids":["621c9de121b4850001fc33d9","621c9de121b4850001fc33ce","621c9de121b4850001fc3376","621c9de121b4850001fc33fe"],"tag_ids_v2":null,"departments":[11,28],"levels":[3],"text":"What are some manageable solutions to help small- and medium-sized businesses (SMBs) address cybersecurity risks like ransomware?","short_text":"","slug":"some-manageable-solutions-to-help-small-medium-sized-businesses-smbs-address-cybersecurity-risks-like-ransomware","upvoters":[],"comments":[{"createdate":"2022-01-12T14:17:44.458Z","profileid":"61d4e9ba134b20000128de57","anonymous_author":null,"anonymous":false,"text":"A partial solution for a small- or medium-sized company is moving more to SaaS. Although there is a risk that the cloud provider could be compromised, it's a much lower risk. And the impact would be way more severe because of how many customers would be impacted. It’s definitely more risky for a SMB to try to protect themselves on their own.","upvoters":[{"profile_id":"5a5ed50cd36e1d61d859208e","create_date":"2022-01-13T10:59:49.371Z"},{"profile_id":"5f527999d36e1d4d0b401447","create_date":"2022-01-14T16:59:47.644Z"}],"replies":[{"createdate":"2022-01-12T14:17:54.518Z","profileid":"61d4ec55134b20000128de64","anonymous_author":null,"anonymous":false,"text":"Right, and they're likely to have better talent than a small company.","upvoters":[{"profile_id":"5a6cc2e0d36e1d5bc4265fa2","create_date":"2022-01-14T16:59:48.228Z"}],"replies":[]},{"createdate":"2022-01-12T14:18:07.955Z","profileid":"60a2f17b200f300001ea920a","anonymous_author":null,"anonymous":false,"text":"It's at scale. They have maybe hundreds of thousands of customers, so they can really invest in that. But even in that situation, you probably need talent in other places to architect things, because I've seen organizations in smaller companies who look at it like talent as a service. You might not hire somebody, but you work with an external provider who can come in to review and sign off, or validate your architecture. That investment may not be substantial, but it goes a long way to make sure you are doing things in the right framework. If you rely on a lot of SaaS apps, you don't really have to worry about the physical impact on your storage or your servers, etc.","upvoters":[{"profile_id":"5c7f5742d36e1d4fb55c6b95","create_date":"2022-01-12T22:59:44.532Z"},{"profile_id":"5c636311d36e1d4659892133","create_date":"2022-01-14T04:59:44.568Z"}],"replies":[]}]},{"createdate":"2022-01-12T14:18:26.111Z","profileid":"61d4ec55134b20000128de64","anonymous_author":null,"anonymous":false,"text":"Build a relationship with a cybersecurity firm early on. I worked at a company some years back that got hit by ransomware. It was hard to bring everything back up and live through that, because we made the mistake of not having a relationship with a cybersecurity firm in advance. I think that's true for a lot of companies—they wait too long to establish a cybersecurity relationship, because they wonder, "Should we really spend this money?" But I think you should. In the future, I would definitely do that differently.","upvoters":[],"replies":[]},{"createdate":"2022-01-12T20:59:50.28Z","profileid":"60bc22bb2ccdb60001be81a0","anonymous_author":null,"anonymous":false,"text":"I think it's still the basics, such as:\n·Multi-layered approach rather than a single product\n·Cyber security training\n·Prevent spread using network segmentation\n·Prevent backups being compromised\n·Strong passwords remain super important. We recommend at least 16 characters.\n·2FA/MFA is a must, but it’s not a catch all.\n·A regular programme of network and system pen testing is important so that you find the weak parts of your network before the attacker do, you know those test sites or infrastructure that were spun up without good security and not decommissioned\n·Patching and up-to-date software on devices - the basics are still important\n·Post incident steps to make sure the ransomware is fully mitigated","upvoters":[{"profile_id":"5c7dd695d36e1d4fb55c6b5e","create_date":"2022-01-13T04:29:56.254Z"}],"replies":[]},{"createdate":"2022-02-21T03:50:25.068Z","profileid":"60d80c926e92290001cc3c49","anonymous_author":null,"anonymous":false,"text":"With the rice of ransomware activity and its sophistication nowadays, it's not really if you got hit but when. I agree with most of the comments here to have a multilayered security approach, MFA etc. I will just add having a rock-solid Backup and process where you test the recoverability of the backup so when you got hit you can recover fast and without data loss.\n","upvoters":[],"replies":[]}],"reward":{"threshold":0,"threshold_amount":0,"threshold_met":false,"amount_min":0,"amount_max":0,"amount_multiplier":0,"amount_display":""},"last_updated":"2022-02-21T03:50:26.982Z","intro":"","target_audience":{"company_sizes":[],"industries":[],"titles":[],"geography":[]},"anonymous":true,"anonymous_author":{"_id":"","firstname":"","lastname":"","displayname":"Scrambled user","email":"","other_emails":[],"phone":"","last_updated":"0001-01-01T00:00:00Z","first_seen":"0001-01-01T00:00:00Z","last_seen":"0001-01-01T00:00:00Z","last_contacted":"0001-01-01T00:00:00Z","unread_data":{"badges":null,"push_date":"0001-01-01T00:00:00Z","queried_date":"0001-01-01T00:00:00Z","marked_as_read":null},"slug":"","pic":"","pic_font":"","locale":"","timezone":0,"claimed_profile_id":"","skills":null,"badge_status":0,"industries":null,"department":0,"departments":{"ids":null,"last_updated":"0001-01-01T00:00:00Z"},"company_size":0,"company_name":"","level":0,"titledisplay":"","title_override":"","pulsepoints":0,"contribution_points":0,"numresponses":0,"numcomments":0,"accounts":[],"onboarding_status":null,"fre_status":null,"onboarding":false,"long":"","lat":"","country":"","city":"","state":"","groups_membership":null,"sources":null,"premiumness":0,"views":{"count":0,"last_count_notified":0},"gifts":null,"device_push_tokens":null,"reports_unlocked":false,"customer":false,"loggedin_pcc":false,"metadata":[],"has_pod_access":false,"today_customer":{"last_seen":"0001-01-01T00:00:00Z","feed":{"content":null,"whitepapers":null}},"today":{"fre_shown":false,"last_seen":"0001-01-01T00:00:00Z","feed":{"content":null,"whitepapers":null}},"social_media":{"linkedin_url":"","twitter_url":""},"work_email":"","accepted_terms_and_condition_id":"","last_terms_and_conditions_accepted_on":"0001-01-01T00:00:00Z","accepted_privacy_policy_id":"","last_privacy_policy_accepted_on":"0001-01-01T00:00:00Z","accepted_unified_terms_id":"","unified_terms_accepted_on":"0001-01-01T00:00:00Z","verification_state":0,"verification_owner":"","verification_state_reason":"","is_publicly_visible":false,"is_public_visibility_set_by_user":false,"last_pi_sync_time":"0001-01-01T00:00:00Z","is_post_pi_integration":false,"gartner_client_election_made":false},"views":47,"source":"","channel_slug":"","test":false,"parent_type":0,"parent_id":"","parent_slug":"","parent":null,"product_question_type":0,"num_comments":4,"last_activity":["61dee3335f73c4f3aa2d6877","61df41475f73c4f3aa48665a","62130c023df02bda7c93858c"],"featured_profiles":["60bc22bb2ccdb60001be81a0","60d80c926e92290001cc3c49","61d4e9ba134b20000128de57"],"is_saved":false,"tags":[{"_id":"621c9de121b4850001fc33d9","name":"Risk Management","description":"","type":0,"slug":"risk-management","image_url":"","aliases":[],"parent_id":"621c9de121b4850001fc3366","version":2,"following":false},{"_id":"621c9de121b4850001fc33ce","name":"Threat & Vulnerability Management","description":"","type":0,"slug":"threat-and-vulnerability-management","image_url":"","aliases":[],"parent_id":"621c9de121b4850001fc3366","version":2,"following":false},{"_id":"621c9de121b4850001fc3376","name":"Security Strategy & Roadmap","description":"","type":0,"slug":"security-strategy-and-roadmap","image_url":"","aliases":[],"parent_id":"621c9de121b4850001fc335d","version":2,"following":false},{"_id":"621c9de121b4850001fc33fe","name":"Financial Management","description":"","type":0,"slug":"financial-management","image_url":"","aliases":[],"parent_id":"621c9de121b4850001fc336a","version":2,"following":false}],"typeslug":"post","topComment":"A partial solution for a small- or medium-sized company is moving more to SaaS. Although there is a risk that the cloud provider could be compromised, it's a much lower risk. And the impact would be way more severe because of how many customers would be impacted. It’s definitely more risky for a SMB to try to protect themselves on their own."}]
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