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Digital Innovation Comparisons - Business Metrics

Digital Innovation Comparisons - Business Metrics

This report benchmarks business metrics for digital innivation across IT departments.

How does your company compare to competitors on efficiency of business processes?

36%Performing far better than competitors
33%Performing better than competitors
20%Performing about the same as competitors
7%Performing below competitors
2%Performing far below competitors
1%Unsure
1%Don't know
1 views
581 responses

How does your company compare to competitors on revenue per customer?

29%Performing far better than competitors
38%Performing better than competitors
20%Performing about the same as competitors
8%Performing below competitors
2%Performing far below competitors
2%Unsure
2%Don't know
0 views
578 responses

How does your company compare to competitors on revenue growth?

29%Performing far better than competitors
36%Performing better than competitors
23%Performing about the same as competitors
7%Performing below competitors
3%Performing far below competitors
1%Unsure
1%Don't know
11 views
578 responses

How does your company compare to your competitors (or, for non-profits: peers) on Profitability?

30%Performing far better than competitors
36%Performing better than competitors
21%Performing about the same as competitors
8%Performing below competitors
2%Performing far below competitors
2%Unsure
2%Don't know
0 views
579 responses

How does your company compare to competitors on customer growth?

27%Performing far better than competitors
36%Performing better than competitors
22%Performing about the same as competitors
10%Performing below competitors
2%Performing far below competitors
1%Unsure
2%Don't know
1 views
576 responses

How does your company compare to competitors on customer satisfaction?

35%Performing far better than competitors
32%Performing better than competitors
20%Performing about the same as competitors
7%Performing below competitors
3%Performing far below competitors
2%Unsure
1%Don't know
2 views
571 responses

How does your company compare to competitors on employee satisfaction?

29%Performing far better than competitors
31%Performing better than competitors
26%Performing about the same as competitors
8%Performing below competitors
4%Performing far below competitors
1%Unsure
1%Don't know
2 views
491 responses