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Digital Transformation Quarterly Benchmarks: Q1, 2022

Digital Transformation Quarterly Benchmarks: Q1, 2022

This survey provides quarterly benchmarks for digital transformation efforts. What’s the state of digital transformation in Q1, 2022?

How important are digital transformation initiatives at your organization over the next 3 months?

37%They are critical to our business
56%They are important but not the top priority
5%We are not currently focussed on them
1%Not sure
0 views
521 responses

Which statement best defines the state of your digital transformation strategy?

21%Cohesive. There is agreement on digital priorities and targets from top to bottom
54%Somewhat cohesive but gaps remain
18%Not particularly cohesive; there is disagreement
4%Not at all cohesive. Digital transformation is desired but strategy is lacking
3%There’s no digital transformation strategy in place
0%Other
0 views
504 responses

How does your organization’s digital maturity compare to the last quarter?

7%Significantly more mature
44%Moderately more mature
37%Slightly more mature
10%No change
0%Less mature
1%Not sure
0 views
468 responses

How will your digital transformation budget change in the next 3 months?

6%More than 20% increase
15%16-20% increase
22%11-15% increase
22%6-10% increase
10%5% or less
24%No change
1%Decrease
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460 responses

What digital initiative are you most focused on this quarter?

22%Accelerating digital initiatives
28%Investing in digital tools
19%Investing in digital skills
14%Exploring new digital revenue opportunities
6%Change management of digital initiatives
7%Planning new digital initiatives
4%None of these
0%Other
0 views
456 responses

Where are your digital transformation efforts focussed this quarter? (Select all that apply, scroll down for more options)

51%Cybersecurity/risk management
52%Infrastructure and operations
33%IT service desk/support
22%Smart device/internet of things (IoT) implementation
33%Hybrid work enablement
35%Data management
31%Business intelligence/analytics
35%Workflows and processes (e.g., automation)
13%Talent sourcing/management
14%Employee engagement
18%Customer experience
10%HR processes
9%Finance/accounting
19%Software deployment (i.e., DevOps)
1%None of these
0%Other
0 views
455 responses

Are you implementing any of the following technologies this quarter as part of your digital transformation efforts? (Select all that apply, scroll down for more options)

40%Artificial intelligence/machine learning (AI/ML)
58%Workflow automation
39%Business intelligence tools
36%Mobile apps
21%Microservices
29%Virtual machines/virtualization
20%Containers/containerization
29%Hybrid/multi-cloud
22%Chatbots
8%Blockchain
11%Edge computing
13%Distributed cloud
13%Low-code/no-code tools (citizen development)
12%Remote collaboration tools
1%Other
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454 responses

Are you currently experiencing any of the following challenges regarding digital transformation? (Select all that apply)

39%Budget limitations
57%Talent gaps
29%Lack of change management
45%Talent shortages
27%Cultural resistance to change
18%Lack of digital evangelism
24%Lack of strategy
13%Lack of project management
15%Lack of product management
13%Lack of business support
11%Supply chain disruption
5%None of these
0%Other
0 views
454 responses

Has your organization created new C-Suite roles to oversee digital transformation? (e.g., Chief Data Officer, Chief Transformation Officer, Chief Digital Officer)

32%Yes
60%No
7%Not sure
1 views
453 responses

Which of the following C-Suite role(s) has your organization introduced to oversee digital transformation? (Select all that apply)

34%Chief Data Officer (CDO)
48%Chief Digital Officer (CDO)
30%Chief Experience Officer (CXO)
46%Chief Technology Officer (CTO)
23%Chief Information and Security Officer (CISO)
15%Chief Security Officer (CSO)
1%Other
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148 responses

In your opinion, has this new role(s) had a positive impact on digital transformation efforts?

40%Too early to tell
55%Yes
3%No
2%Not sure
0 views
148 responses