JUNE 2020
Welcome to the Gartner Peer Insights Technology Providers Blog
– Anatoli Olkhovets, Group VP Gartner Peer Insights
We are excited to welcome you to our new Technology Providers product blog. This is a convenient way for you to learn about what changes are being made (big and small) and why we are doing it. We are launching many new initiatives and innovating on your favorite features – so, check back often
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Important Updates: August 2022
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AUG 2022
NEW
Access the July 2022 Vendor Webinar Recording
Share with your colleagues to ensure your organization is up-to-date on all upcoming Peer Insights enhancements from our July 2022 Vendor Webinar
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AUG 2022
NEW
New Voice of the Customer Methodology 3.0
We’re enhancing the Voice of the Customer Methodology for documents publishing November 2022 and after. Click above to learn more
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AUG 2022
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An Update on Program Manager Support
As Peer Insights grows, the Vendor Success Team is also growing! Learn more about how your Program Manager alignment may change
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AUG 2022
NEW
Coming Soon: Email Messaging Improvements
Updated email communications for both vendors and reviewers provides clearer instructions on what to do after submitting a request or a review.
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AUG 2022
UPDATED
New Markets Opened on Gartner Peer Insights
Click above to see the list of new markets recently opened for review on Peer Insights. See a market you want to be in? Request to be added today!
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Important Updates: July 2022
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JULY 2022
Product Profile Do’s and Dont’s
Ready to submit your Product Profile and Company Profile details? Make sure you read these tips to ensure a quick approval process.
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JULY 2022
How to Utilize Gartner Peer Insights Badges
Learn more about the difference between the Customers’ Choice badge and the Customer First Program badge, and how you can leverage them within your external marketing materials.
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JULY 2022
New Markets Opened on Gartner Peer Insights
Click above to see the list of new markets recently opened for review on Peer Insights. See a market you want to be in? Request to be added today!
View Announcement
Last Months Updates: June 2022
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JUNE 2022
The Most Common Issues Reviewers Have and How They Can Solve Them
We have compiled a list of the most common questions reviewers might have and how they can troubleshoot on their own to solve them.
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JUNE 2022
Make Your Category Suggestions Known!
As we are looking to expand our categories beyond MQ and MG markets, we ask that you submit your category suggestions in other technology and business areas.
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JUNE 2022
New Markets Opened on Gartner Peer Insights
Click above to see the list of new markets recently opened for review on Peer Insights. See a market you want to be in? Request to be added today!
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MAY 2022
Peer Insights is Growing!
We’ve enhanced Gartner Peer Insights with new features – such as peer discussions and quick polls – to engage more users and help leaders quickly make informed decisions
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MAY 2022
New 2022 Media Templates & Messaging
We have a done full rebrand of Gartner Peer Insights. Access the newest logos, templates, and marketing assets to promote your reviews & ratings.
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MAY 2022
New Markets Opened on Gartner Peer Insights
Click above to see the list of new markets recently opened for review on Peer Insights. See a market you want to be in? Request to be added today!
View Announcement
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APR 2022
Now Live! Partner Reviews Policy Update
Partners that do not have an exclusive relationship with the vendor are now eligible to provide a review.
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APR 2022
Now Live! Product Profile
Educate prospective buyers about your brand and products by including company and product information, screenshots, and pricing on your product pages
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APR 2022
Now Live! Multi-Incentive Review Sourcing Links
Create a new review sourcing link, and offer end-users the option to self-select the “thank you” gift of their choice via a single Review Sourcing Link
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APR 2022
6 New Categories Beyond MQ’s and MG’s Now Open
In keeping with our goal to expand Peer Insights to cover more technology and business areas, we launched our second wave of 6 new categories
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APR 2022
Why You MUST Use Review Sourcing Links
Sourcing links should be the only way you refer your customers to leave reviews & are strongly encouraged by Peer Insights
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MAY 2022
Now Live! Update to Review Content Guidelines
We’ve added a section for Content Guidelines to our Community Guidelines. Learn more here.
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MAR 2022
Reduced Email Communications Starting April 1
Learn where you can find important information, like Voice of the Customer dates, within your vendor portal
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MAR 2022
Submit Your New Category Suggestions
Request a new category outside of MQ and MG markets for Gartner Peer Insights
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MAR 2022
Edit Team Access with Primary Contact Role
New account privileges allow Primary Contact to edit Team members, edit Review Sourcing Links, and more
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MAR 2022
Common FAQs on Rejected Reviews
To better help you understand Review Rejections, we put together the most commonly asked questions here
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MAR 2022
New Markets and Categories Opened!
List of new markets added to Gartner Peer Insights as of March 2022
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MAR 2022
Access the January 2022 Vendor Webinar Update
If you missed it, you can access the recording, slides, and comprehensive Q&A here
View Announcement
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FEB 2022
Coming Soon! Product Profiles
Educate prospective buyers about your brand and products by including company and product information, screenshots, and pricing on your product pages
View Announcement
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FEB 2022
Coming Soon! Partner Reviews Policy Update
Conflict of interest checks will be changing to accept partner reviews. Learn more about this upcoming policy change
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FEB 2022
Coming Soon! New Multi-Incentive Sourcing Links
End-users will be able to self-select “thank you” gift via a single Review Sourcing Link
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FEB 2022
Now Live: Code-Based Email Verification
Learn more about our new code-based email verifications process, which ensures only verified users are able to submit reviews
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FEB 2022
New Markets and Categories Opened!
List of new markets added to Gartner Peer Insights as of February 2022
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FEB 2022
Access the January 2022 Vendor Webinar Update
If you missed it, you can access the recording, slides, and comprehensive Q&A here
View Announcement
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JAN 2022
New Single Disclaimer for Marketing Assets
Simplifying the compliance process with a single disclaimer for Gartner Peer Insights marketing collateral.
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JAN 2022
My Customer’s Review was Rejected – Now What?
Learn what to do when a customer reaches out to say their review was not accepted.
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JAN 2022
New Markets Opened on Gartner Peer Insights!
List of new markets added to Gartner Peer Insights January 2022
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DEC 2021
Wrap Up 2021 with this Peer Insights Checklist
Visit our “checklist” of items that will set your program up for success going into 2022
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DEC 2021
Recap of Popular Programs Available to Tech Providers
Maximize your experience with Gartner Peer Insights by taking advantage of our most popular programs and resources
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DEC 2021
New Markets Opened on Gartner Peer Insights!
List of new markets added to Gartner Peer insights as of December 1, 2021
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NOV 2021
Revisit Voice of the Customer Updates
Quick recap includes updated Voice of the Customer methodology and new quadrant naming
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NOV 2021
The Most Viewed Blogs of 2021!
See which blogs your peers visited the most throughout the year
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NOV 2021
New Markets Opened on Gartner Peer Insights!
List of new markets added to Gartner Peer insights as of November 1, 2021
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OCT 2021
New Categories Beyond MQ’s and MG’s Opening Soon
Categories will cover the space beyond analyst-defined markets linked to MQ’s & MG’s
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OCT 2021
Newly Onboarded? Don’t Let Your 50 Free Gift Cards Expire!
New vendors have 6 months to take advantage of their 50 Gartner funded $25 gift cards
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OCT 2021
Register for the Vendor Webinar Series
We have designed the new Vendor Webinar Series to cover the most commonly requested topics by vendors
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OCT 2021
New Markets Opened on Gartner Peer Insights!
List of new markets added to Gartner Peer insights as of October 1, 2021
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SEP 2021
Incentive Policy: Your Most Popular Questions, Answered
Here you will find a list of commonly asked questions that will ensure your company’s compliance
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SEP 2021
Gartner Peer Insights Market Consolidation FAQ
Gartner Peer Insights now denotes markets that may be evolving within Gartner research with the “transitioning to” verbiage
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SEP 2021
New Markets Opened on Gartner Peer Insights!
List of new markets added to Gartner Peer insights as of September 2021
View Announcement
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AUG 2021
Updated Review Per Market Publishing Policy
We are updating the Peer Insights review publishing policy to allow users to review multiple products from the same vendor in a single market.
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AUG 2021
Add Product Request Simplified
In the future, product features will be exposed when selecting markets as part of the ‘Add product to Market’ request.
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AUG 2021
Improved Visuals on Peer Lessons Learned Reprint
Based on feedback and requests we are updating the Peer Lessons Learned document to provide more value to end user readers.
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AUG 2021
NEW Voice of the Customer Quadrant Naming
Starting from Q4 of 2021, all Voice of the Customer quadrants will be named
View Announcement
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AUG 2021
Launching our Webinar Series for Active Vendors!
On top of your strategic calls, we are launching our Webinar Series. These webinars will focus on topics requested most from our active vendors.
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AUG 2021
Guide to Replying to a Review
We allow vendors to reply to reviews in a respectful manner with the goal of opening up a line of communication with the reviewer in order to address issues.
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AUG 2021
Creating Review Sourcing Links for 1:1 Sales Outreach
Check out tips and few things to keep in mind when launching a review sourcing campaign like this.
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AUG 2021
Freeze Periods Added to VOC Calendar
We’ve recently updated this calendar to include dates of our ‘Freeze Period’..
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JUL 2021
Updates to our Resources Tab!
We have revamped our Resources tab with the goal to make it easier to navigate for vendors.
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JUN 2021
New Markets Opened on Gartner Peer Insights!
Check out the list of new markets added to Gartner Peer Insights as of May 2021
View Announcement
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JUN 2021
In-Person Events are Back: Are You Ready To Source Reviews?
If you plan on hosting a Gartner Peer Insights space at your event to collect reviews from attendees, here are a few things to consider..
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MAY 2021
Review Sourcing Strategies
Check out top sourcing strategies that will result in a constant flow of reviews submitted throughout the year!
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MAY 2021
Now Live! Our Star Rating Calculation Update
The new default star ratings will be based on all published reviews for a vendor or product.
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MAY 2021
New to Gartner Peer Insights? Join an Onboarding Webinar!
We are pleased to announce that the Gartner Peer Insights Vendor Success team now offers 2 Onboarding Webinars a week for vendors to join!
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MAY 2021
Temporary Pause on Select Personalized Emails
Select personalized emails are on pause as our team looks to further enhance communications
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APR 2021
Access the Roadmap for upcoming Peer Lessons Learned documents
“Peer Lessons Learned” is a thought leadership document that synthesizes lessons learned from end users who have implemented a software or IT service.
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APR 2021
How to Run a Sales Competition with Review Sourcing Links
Few ideas how you can drive your sales team to ‘get more reviews’
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APR 2021
Customer First Program Update – Badges are Now Live!
All vendors who are officially part of the Customer First program now have a unique program badge that appears on their Profile…
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MAR 2021
Start Aligning your funded Gift Cards by market
You now have the ability to distribute your gift card funds according to the markets you want to prioritize.
View Announcement
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MAR 2021
Voice of the Customer Roadmap – Access Now
Familiarize yourself as you strategically plan for future Voice of the Customer research document
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MAR 2021
Encourage customers to update their reviews!
Encourage your customers to update their previously submitted reviews in 3 simple steps.
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MAR 2021
New Product Listing Guidelines
See detailed information on guidelines that govern product listings on the site.
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FEB 2021
Updated Review Funnel now focuses on Your Sourcing Efforts
The Review Funnel now displays only information on the reviews you have sourced directly from your efforts, or more specifically from your review sourcing links
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FEB 2021
Announcing Voice of the Customer Methodology Update
Learn how we have evolved the Voice of the Customer methodology to better meet the needs of our end-users
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FEB 2021
The Engagement Program is now the Gartner Peer Insights Customer First Program!
Learn about the recent updates that we made in the Engagement Program
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FEB 2021
Site Star Rating Calculation Update
Read more about the update we made on site scoring to enhance end user experience and search engine optimization
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DEC 2020
Planning A Virtual Event? How to Integrate Peer Insights Into The Experience
Learn how to incorporate the review ask in your virtual events!
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DEC 2020
Subscribe and stay on top of what’s happening!
Stay informed by editing your email preferences for personalized alerts!
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DEC 2020
How To Leverage Your Review Sourcing Link Funnels to Maximize Conversion
Adjust your review sourcing efforts by leveraging reporting.
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DEC 2020
Build Your 2021 Sourcing Strategy Around Year-Round Campaigns
Set your team up for success in 2021 with year-round sourcing strategies.
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NOV 2020
A Glimpse Into the Reviewer Experience
Look at the review experience from the reviewers point of view.
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NOV 2020
You were named a Gartner Peer Insights Customers’ Choice – Now what
Learn more on how to leverage Customers’ choice distinction recognition
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OCT 2020
Reprint Gartner Peer Insights Lessons Learned Research
Learn more about how vendors are getting value from the lessons learned document
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OCT 2020
Gartner Peer Insights Plus – a token of appreciation from Gartner for your customers
Leverage curated Gartner research content in exchange for an approved review
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SEP 2020
A message about discrepancies in the Review Funnel Reporting
Learn why review counts can change within your Reviews Funnel reporting
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AUGUST 2020
Peer Insights Data Refresh – What You Need to Know
Our commitment to ensure that reviews on Gartner Peer Insights are of the highest quality
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JULY 2020
Gartner Peer Insights “Fund your own gift cards” option is here!
Our new “Technology Provider-Funded Gift Cards” incentive feature is now live. Add gift cards to your account via the Review Sourcing Links tool!
View Announcement
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JULY 2020
New Gartner Peer Insights Plus (GPI+) incentive for your customers
No cap on your GPI+ membership incentives: Research, Market Alerts and more in exchange for a product review
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JULY 2020
Changes for Gartner funded incentives for vendors
Learn more about the changes to our Gift card program
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JULY 2020
Join the new Peer Insights Engagement Program and commit to representative reviews
Solicit reviews from your customer using programmatic sourcing strategies and best practices. Unlock Readership Analytics to understand who is reading your reviews.
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JUNE 2020
Insights into Rejected Reviews
A message about rejected reviews and moderation policies from Anatoli Olkhovets, Group Vice President
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JUNE 2020
Voice of the Customer Category Distinctions Expanded!
Learn more about our plans to bring Category Distinctions in industry, company size, and deployment region to more Voice of the Customer documents
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JUNE 2020
Creating review sourcing links has never been easier!
The most used tool within our portal just got better. We heard your feedback and released big enhancements toreview sourcing links for a more intuitive experience your teams.
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MAY 2020
Updates to the Gartner Peer Insights Voice of Customer
The Voice of the Customer note just got better, as we prioritize the content/graphics to help end-users make better purchasing decisions!
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MAY 2020
New Gartner Peer Insights Lessons Learned Research Content – Reprint Now!!
We looked at this unmet need and launched the Gartner Peer Insights “Peer Lessons Learned” – a document that summarizes the preferences and priorities of the widespread global end-user base of the technology.
View Announcement
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MAY 2020
Gartner Peer Insights to Launch Survey 2.0!
We’ve updated our review questionnaire with one goal in mind: Find the shortest way to ask a question without muddying its intent and maximize the response rate.
View Announcement
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