Loading product reviews...
4.0 out of 5.0 (1 ratings)

Reviews Distribution

5 Stars
4 Stars
3 Stars
2 Stars
1 Star
We don't have any qualitative reviews for this vendor yet


View other vendors in this market
We have aggregated ratings data on Dachser but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): DACHSER Transportation-Related Services, DACHSER Warehouse Services

    Dachser Spain.

    Overall Comment

    This 3PL offers service consistency.

    If you could start over, what would your organization do differently?

    Better management about future changes, very often relations are build based only on the present reality

    Service & support - overall comment

    service-support-overall-comments


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of provider/services evaluation and contract negotiation

(1)
4.0

Ability to understand your organization's needs

(1)
5.0

Pricing and contract flexibility (pricing and terms)

(1)
3.0
1 2 3 4 5
Section
1

Integration & Deployment

Rate your overall experience with your provider as it pertains to their startup, on-boarding, and the implementation experience (even if just for new rollout or business changes)

(1)
4.0

Rate your provider's technology capabilities for integration

(1)
5.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
4.0

Rate your provider’s overall performance to SLAs (KPIs)

(1)
4.0

Rate your provider’s ability to provide on-going continuous improvement as a regular part of operations

(1)
4.0

Timely and complete response to your organization's questions

(1)
5.0

Rate your provider as to whether they readily deliver the agreed-on solutions and service levels that were promised in sales for the price sold

(1)
5.0

Rate your provider’s capability to change direction and adapt to your evolving business needs

(1)
3.0

Rate your provider's ability to make necessary changes / customizations required by your business

(1)
4.0

Rate your provider as a leader or laggard in delivering innovative services or solutions? (Have they brought new solutions to the market that you can take advantage of in the last 18 months?)

(1)
4.0

Freight Forwarding Services

(1)
4.0

Logistics Value-added Services

(1)
5.0

Contract Logistics/Warehousing Services

(1)
4.0

Transportation-Related Services

(1)
5.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of provider capabilities

(1)
4.0

Ability to be a True Global Logistics Partner

(1)
5.0

Control Tower Capabilities

(1)
4.0

Rate the strength of your provider's industry specialized competence and solutions

(1)
4.0

Rate your provider's IT governance and technology solution strength

(1)
5.0
Section
1

Additional Context

Ability to understand your organization's needs

(1)
5.0

What other vendors were considered?

Dachser


What is the nature of your involvement with the relationship with this 3PL?

Supply Chain Leadership


In what other regions (outside Europe) do you use this provider's services?

None


When did you start working with this provider?

2010 or earlier


What warehouse services are you using from this provider?

Contract Warehousing and Fulfillment (Dedicated)

Returns Management

Value-Added Warehousing Services (ticketing, labeling, packing, configuring, etc.)


Section
1

Lessons Learned

How well did the provider and their services deliver value for the money spent?

(1)
5.0

Would you recommend this provider and their services to others?

Yes