5 out of 5.0, Reviewed Oct 17, 2016
Alfresco is responsive to technical questions regarding their products. In addition, there is a strong user community for valuable support.
We would have picked Activiti sooner for our foray into the BPMS toolspace. Activiti is an excellent product that could have benefitted our organization had we decided on this approach earlier. There are many articles in the industry regarding the cost benefits of BPMS, I strongly encourage other evangelists to use them to sell this vision to their business partners.
The ease with which technical resources can visually, with limited programming, create complex business process flows.
Better round-trip engineering between the business and technical users for process flows would facilitate more rapid creation of processes.
The product needs to be made more business-user friendly. I especially recommend the inclusion of a visual library of available services so a non-technical end user can more easily build complex process flows.
Engage with a consultant to reduce time to market with Activiti in production. There are technical, programmatic challenges implementing complex business flows that a consultant with experience could have helped us more easily overcome.
We have not really engaged Alfresco or third parties for support, but the community appears to be strong.
Integration into our system took more development time than anticipated because we built a facade service layer on top of the services offered by Activiti.