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BusinessProcessManagementPlatforms alfresco All Markets > Business Process Management Platforms

Alfresco

5.0 out of 5.0 (1 ratings)

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  • 5 out of 5.0, Reviewed

    Product(s): Alfresco Activiti

    Activiti provides a cost effective, powerful entry into the Business Process Mgmt space

    Overall Comment

    Alfresco is responsive to technical questions regarding their products. In addition, there is a strong user community for valuable support.

    What one piece of advice would you give other prospective customers?

    We would have picked Activiti sooner for our foray into the BPMS toolspace. Activiti is an excellent product that could have benefitted our organization had we decided on this approach earlier. There are many articles in the industry regarding the cost benefits of BPMS, I strongly encourage other evangelists to use them to sell this vision to their business partners.

    What do you like most about the product or service?

    The ease with which technical resources can visually, with limited programming, create complex business process flows.

    What do you dislike most about the product?

    Better round-trip engineering between the business and technical users for process flows would facilitate more rapid creation of processes.

    What one thing do you wish the vendor did differently?

    The product needs to be made more business-user friendly. I especially recommend the inclusion of a visual library of available services so a non-technical end user can more easily build complex process flows.

    If you could start over, what would your organization do differently?

    Engage with a consultant to reduce time to market with Activiti in production. There are technical, programmatic challenges implementing complex business flows that a consultant with experience could have helped us more easily overcome.

    Service & support - overall comment

    We have not really engaged Alfresco or third parties for support, but the community appears to be strong.

    Integration & Deployment - Overall comment

    Integration into our system took more development time than anticipated because we built a facade service layer on top of the services offered by Activiti.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
4.0

How long did your deployment take?

3 - 6 months (<6)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
4.0

Ease of integration using standard APIs and tools

(1)
4.0

Ease of deployment

(1)
4.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
5.0

Did you purchase a support package from the vendor?

No


Was the support package worth it?


Quality of technical support

(1)
5.0

Quality of peer user community

(1)
5.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
5.0

Interaction Management

(1)
4.0

High-Productivity App Authoring

(1)
4.0

Rule and Decision Management

(1)
5.0

Interoperability

(1)
5.0

Process Discovery and Optimization

(1)
4.0

Context and Behavior History

(1)
5.0
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement? Multiple responses allowed.

Application Lead

Technical assessment

Vendor/Product Selection


Why did you purchase the software or service? Multiple responses allowed.

Create internal/operational efficiencies

Drive innovation

Drive revenue growth

Enhance decision making

Improve business process agility

Improve business process outcomes

Improve compliance & risk management


What other vendors were considered?

Alfresco

Oracle

Pegasystems


What were the key factors that drove your decision? Multiple responses allowed.

Overall cost

Pre-existing relationships

Product functionality and performance

Product roadmap and future vision

Strong user community


In which region(s) did your deployment take place? Multiple responses allowed.

North America