4 out of 5.0, Reviewed Aug 16, 2016
Appian is a highly configurable cloud-based application, hosted on AWS, that is cost-effective, easy to deploy and meets business needs. Top to bottom, the entire organization is customer focused and easy to build the partnership. technical teams are high skilled in modern application and cloud architecture development. AWS PaaS services have been utilized effectively. Project deployments were predictable and outcomes were as expected meeting business needs and timelines. Easy to work with management, technical, development, security and professional services teams. Collaboration with the team at all level was high effective. The vendor and partners bring in industry knowledge and use cases. Training and development were available at multiple levels of expertise.
Flexible user-friendly, highly configurable non-code based deployment that will meet most of your business needs. The Cloud-based architecture (hosted on AWS) leverages many of the AWS native service offerings. Invest in a cloud architect to ensure that your organizational policies are reflected in the cloud environment. Manage team is friendly and thrives to built strategic partnership. The talented development team is always customer focus. Appian professional services offer training and development. Power users could deploy BPMS use cases without development (no coding based). Strategic partnership with major consulting and development shops exists. However, limited availability of professional services resources outside Appian and their preferred consulting/development partners. Develop internal team Appian expertise if you're planning to offer BPMS as a large scale service offering within the organization. On premise, deployment model is offered as well along with cloud offering. However, highly recommend cloud solution to avoid lifecycle management challenges and complexities. Adopt agile deployment methodology for speed to market. The solution is easily configurable and development cycle is typically short. If you have specific regulatory requirements, the team is open to working with you to explore fit and help close gaps (i.e. GXP etc)
User-Friendly. High configurable. Meet most business needs and use cases. Cost effective. Cloud hosted. Modern Application architecture. Available training and development. Effective hyper care and support teams.
A rather plain UI. However, modern UI is scheduled for GA during 2Q 2017 and much more flashy.
Cloud support is well established. Application support (based on configured application deployed) needs to be developed.