4.6 out of 5 (13 Ratings)

13 Verified Reviews

Appian BPM Suite

Implementation was smooth and the platform is maturing rapidly

The overall experience in working with Appian has been satisfactory. Account Management has been very strong and supportive. They look for ways to insure the product is a good fit and will provide value. They are willing to work with the customer on licensing to insure your committment makes financial sense. Appian's professional services were excellent. While expensive, they are committed to assisting the customer in delivering a well thought out application. They only drawback I saw with engaging professional services is given the expense and time constraints the knowledge transfer to our internal staff was limited. What I have also found is that their 3rd party vendors that provide development services and staff augmentation have been excellent. We have been engaged with one of these vendors for several years. The level of service and most importantly their focus on insuring our internal staff are up to speed has been superior. Overall, again, we have been very satisfied with the Appian product.

Appian BPM Suite

Excellent BPM workflow tool

Excellent customer service

Appian BPM Suite

appian - strong solution

Appian service was good, 3rd party vendors rather expensive.

Appian BPM Suite

Appian - a great product and a great partner!

Appian has been a great partner overall - bot the product and their services are excellent. The only issue is that their licensing model is not realistic for very large organizations.

Appian BPM Suite

Implementation was supported as we learned our real requirements during the process

Strong engaged management team. Challenges at first but Appian overcame them.

Appian BPM Suite

Fast start up but takes time to master the nuances

Strong technical support and expertise. training is longer and more complex to build competancy than Appian markets.

Appian BPM Suite

Appian Remains In MQ!

Positive overall experience --- App develelopment and deployment are simple.

Appian BPM Suite

Modernizing AF Processes

Very pleased with product capabilities and future roadmap

Appian BPM Suite

Combining Process with User Experience

While slow in adoption and technical issues with earlier versions of tool, Appian has continued to postively evolve. Mobility has been a success.

Appian BPM Suite

Modifying our BPM approach was well received with this product.

Very good rollout and support. We are now expanding to using the product as our Development Platform.