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BusinessProcessManagementPlatforms k2 All Markets > Business Process Management Platforms

K2

3.0 out of 5.0 (1 ratings)

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  • 3 out of 5.0, Reviewed

    Product(s): K2 blackpearl

    Challenge getting projects developed and into production.

    Overall Comment

    Finding available people with K2 experience to hire proved to be a challenge. The Learning curve was steep. Not what was advertised or shown in the demos. Installing the SharePoint integration/connector portion had many issues.

    What one piece of advice would you give other prospective customers?

    Instead of focusing on amazing tools to make your employees more productive, consider building a team of top performing developers to increase productivity.

    What do you like most about the product or service?

    It is built on top of .Net so .Net developers can pick up on it quite quickly.

    What do you dislike most about the product?

    The WYSIWYG approach in development actually slows down development. If global changes are needed a simple search and replace won't do. Each component must be touched and fixed manually. If there are hundreds of fields in a form, this can take quite a while.

    What one thing do you wish the vendor did differently?

    Training program was expensive and not very effective. For the cost it would have made more sense to have a training contractor onsite to work with our team through the first projects. They would have learned more and we would have gotten more accomplished in less time.

    If you could start over, what would your organization do differently?

    Instead of spending the large amount of money on the product we could have hired a top notch team of .Net developers who could probably turn out solutions just as fast.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
4.0

Ability to understand your organization's needs

(1)
4.0

Timely and complete response to product questions

(1)
5.0

Pricing and contract flexibility (pricing and terms)

(1)
4.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
3.0

How long did your deployment take?

9 - 12 months (<12)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
2.0

Ease of integration using standard APIs and tools

(1)
3.0

Quality and availability of end-user training

(1)
4.0

Ease of deployment

(1)
3.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
3.0

Did you purchase a support package from the vendor?

Iā€™m unsure


Was the support package worth it?


Timeliness of vendor's response

(1)
4.0

Quality of technical support

(1)
4.0

Quality of peer user community

(1)
3.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
3.0

Interaction Management

(1)
3.0

High-Productivity App Authoring

(1)
4.0

Monitoring and Business Alignment

(1)
3.0

Rule and Decision Management

(1)
2.0

Analytics

(1)
3.0

Interoperability

(1)
5.0

Intelligent Mobility

(1)
3.0

Process Discovery and Optimization

(1)
4.0

Context and Behavior History

(1)
3.0
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement? Multiple responses allowed.

Development/Integration


Why did you purchase the software or service? Multiple responses allowed.

Create internal/operational efficiencies

Improve business process agility

Improve business process outcomes

Reduce time to market


What other vendors were considered?

AgilePoint

Appian

K2

Nintex

Pegasystems

PNMsoft


What were the key factors that drove your decision? Multiple responses allowed.

Overall cost

Product functionality and performance

Strong consulting partnership


In which region(s) did your deployment take place? Multiple responses allowed.

North America