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BusinessProcessManagementPlatforms red-hat All Markets > Business Process Management Platforms

Red Hat

3.0 out of 5.0 (1 ratings)

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Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
3.0

Ability to understand your organization's needs

(1)
3.0

Timely and complete response to product questions

(1)
3.0

Pricing and contract flexibility (pricing and terms)

(1)
3.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
3.0

How long did your deployment take?

3 - 6 months (<6)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
3.0

Ease of integration using standard APIs and tools

(1)
3.0

Ease of deployment

(1)
3.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
3.0

Did you purchase a support package from the vendor?


Was the support package worth it?


Timeliness of vendor's response

(1)
3.0

Quality of technical support

(1)
3.0

Quality of peer user community

(1)
3.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
3.0

Interaction Management

(1)
3.0

High-Productivity App Authoring

(1)
3.0

Monitoring and Business Alignment

(1)
3.0

Rule and Decision Management

(1)
3.0

Interoperability

(1)
3.0

Process Discovery and Optimization

(1)
3.0
Section
1

Additional Context

What was the nature of your involvement? Multiple responses allowed.

Other...


Why did you purchase the software or service? Multiple responses allowed.

Create internal/operational efficiencies

Improve business process agility

Improve business process outcomes


What other vendors were considered?

AgilePoint

Alfresco

Bizagi

Bonitasoft

EMC

Intalio

Kofax from Lexmark

Oracle

PNMsoft

TIBCO Software

Whitestein Technologies


What were the key factors that drove your decision? Multiple responses allowed.

Overall cost

Product functionality and performance


In which region(s) did your deployment take place?

Latin America