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BusinessProcessManagementPlatforms tibco All Markets > Business Process Management Platforms

TIBCO Software

4.0 out of 5.0 (1 ratings)

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  • 4 out of 5.0, Reviewed

    Product(s): TIBCO ActiveMatrix BusinessWorks, Other...

    Implementing SOA and building your digital platform

    Overall Comment

    We are completely statisfied with Tibco overall. The sales team was great and really went out of their way to help us "get it right the first time" with our solution and initial implementation.

    What one piece of advice would you give other prospective customers?

    1. Develop a strong system admin team from the start. We relied on contractor too much in the beginning.

    What do you like most about the product or service?

    The software just runs! Very stable!

    What do you dislike most about the product?

    Not much to mention here

    What one thing do you wish the vendor did differently?

    1. Provide better resources from the Professional Services group.

    If you could start over, what would your organization do differently?

    1. Spend more time training our team on SOA tools, concepts and supporting technologies. The learning curve was steep for our people. They had to learn SOA concepts, XML, SOAP, REST/JSON, Java (a little). Shifting from procedural programming to an event-based, services environment was difficult for some. 2. Do a better job vetting contractors from Tibco and other vendors. While Tibco sales & support is great, their Professional Services group is not their strength.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
5.0

Ability to understand your organization's needs

(1)
5.0

Timely and complete response to product questions

(1)
5.0

Pricing and contract flexibility (pricing and terms)

(1)
5.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
5.0

How long did your deployment take?

3 - 6 months (<6)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
3.0

Ease of integration using standard APIs and tools

(1)
5.0

Quality and availability of end-user training

(1)
3.0

Ease of deployment

(1)
5.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
5.0

Did you purchase a support package from the vendor?

Yes


Was the support package worth it?


Timeliness of vendor's response

(1)
5.0

Quality of technical support

(1)
5.0
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
5.0

High-Productivity App Authoring

(1)
4.0

Analytics

(1)
4.0

Interoperability

(1)
5.0

Intelligent Mobility

(1)
5.0

Process Discovery and Optimization

(1)
4.0

Context and Behavior History

(1)
4.0
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement? Multiple responses allowed.

Application Lead

Development/Integration

Technical assessment

Vendor Management


Why did you purchase the software or service? Multiple responses allowed.

Create internal/operational efficiencies

Drive innovation

Drive revenue growth

Improve business process agility

Improve business process outcomes


What other vendors were considered?

Adeptia

IBM

Oracle

Software AG

Other...


What were the key factors that drove your decision? Multiple responses allowed.

Breadth of services

Overall cost

Product functionality and performance

Product roadmap and future vision

Strong services expertise

Other...


In which region(s) did your deployment take place?

North America