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Reviews for Contact Center as a Service, Western Europe

What is Contact Center as a Service, Western Europe?

Contact center as a service (CCaaS) solutions offer functions and capabilities that are similar to those required to operate call and contact centers as on-premises contact center infrastructure (CCI). The key difference is that the right to use is a monthly subscription to a service. These types of services are deployed for customer service and employee support, telemarketing services and help desk services, and other types of structured communication operations

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