4.8 out of 5 (10 Ratings)
Mar 9, 2017
It has been a breeze to use and manage. Frequent patches, robust platform.
Feb 24, 2017
The Sales staff has always been top notch even when the deal is done the constant follow up's, in person visits and involvement in the process is unlike any other company I have seen in the field. After implementation, our support engineers have worked off hours, double time to help train/mitigate issues that might have occurred.
Feb 21, 2017
Very good product that allows visibility into every endpoint in the company. Helps mitigate cyber risk very quickly and efficiently.
Nov 29, 2016
There were some bumps during the implementation of the product. The vendor is quite commited to customer success and provided the needed assistance. The user community associated with the product is very informative as well as collaborative.
Nov 24, 2016
Software works great, we've had little no issues with deploying CB agents, strong community that CB actually takes into consideration which isn't something that often happens. Support is quick and friendly, most issues are resolved a few hours after reporting them. I do feel that CB interface could be improved to make things easier to work which I hope to see with future updates.
Oct 26, 2016
The vendor has a great team of support folks as well as technical account managers who help us derive value from the product. They maintain a very good user exchange online, and are looking to set up more regional, in-person user exchanges to facilitate communications among folks who use the product. This helps people identify new use cases and capabilities.
Oct 24, 2016
Easiest tool to deploy. Flexibility in working with our needs. Incident Response reponse time improved from days to minutes. Tool didn't have any complains from our endpoint team and network team regarding performance or roadblocks.
Oct 19, 2016
Overall I am happy with this Application. It does what we wanted. It still has some growing to do but all in all, its worth it.
Oct 18, 2016
Vendor is a leader in the space. Provides detailed implementation plan and structured training.
Sep 14, 2016
The vendor has provided a product that does what they say it can do. I have weekly interaction with the vendor on status, etc.. Any issues are resolved quickly.