Loading product reviews...

EnterpriseDataLossPrevention digital-guardian All Markets > Enterprise Data Loss Prevention

Digital Guardian

4.0 out of 5.0 (1 ratings)

Reviews Distribution

5 Stars
4 Stars
3 Stars
2 Stars
1 Star
We don't have any qualitative reviews for this vendor yet


View other vendors in this market
We have aggregated ratings data on Digital Guardian but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): Endpoint DLP, Network DLP

    Great product! Some expected and unexpected snags in implementation and deployment

    Overall Comment

    DG Implementation has worked very closesly with us on a weekly basis from purchasing all the way to post-implementation. We are two quarters strong in weekly meetings, and we find this approach to be very helpful when rolling out a deeply imbeded endpoint technology. We had some mis-steps in understanding the versions and what endpoints would be covered. For example, while advertising that Windows 10 was supported, it was not specificed that anniversary edition was covered in the deployment release we were reveiwing. We did not find out this information until post-deployment, so this cost us additional time internally to remedy. Overall, if you can accurately describe your endpoints and what files are considered by the firm to be secured, their implementation team works their magic and tells you all policies are ready to test. This portion was easy to confirm, and as the MSP, we felt empowered to also use the console alongside the DG team. We have run into a few product issues related to our deployment, mostly surrounding the blocking of USB and Operating system versions and third party devices. If your firm likes to upgrade Mac OS when it comes out, expect the DG Agent to not work in the latest version. Also, be sure to have a deployment strategy that is scalable and takes the sensitivity the agent has with operating system updates. You will need to revoke admin rights from your user population on all endpoints and minimze risks like this beforehand. In addition, we are using USB blocking which can interfere with non-data holding USB devices, such as Clickshare, which is currently under investigation. The product itself is deeply embedded and you will need to have a strong test plan of your envrionment's scenarios.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
4.0

Ability to understand your organization's needs

(1)
4.0

Timely and complete response to product questions

(1)
4.0

Pricing and contract flexibility (pricing and terms)

(1)
4.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
4.0

How long did your deployment take?

6 - 9 months (<9)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
3.0

Ease of integration using standard APIs and tools

(1)
4.0

Quality and availability of end-user training

(1)
4.0

Ease of deployment

(1)
4.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
4.0

Did you purchase a support package from the vendor?


Was the support package worth it?


Section
1

Product Capabilities

Overall rating of product capabilities

(1)
4.0

DLP Endpoint

(1)
4.0

DLP Discovery

(1)
4.0

DLP Advanced Detection

(1)
4.0

DLP Management System

(1)
3.0

Ease of Deployment

(1)
4.0

Configuration Flexibility

(1)
4.0

Internalization Support

(1)
3.0
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement? Multiple responses allowed.

End User Support Manager

System Administrator

Vendor Management


Why did you purchase the software or service? Multiple responses allowed.

Improve compliance & risk management


What other vendors were considered?

Symantec


What were the key factors that drove your decision? Multiple responses allowed.

Product functionality and performance

Strong services expertise


In which region(s) did your deployment take place?

North America