4 out of 5.0, Reviewed Sep 12, 2016
Professional Services through a third-party (ESPO).
Mature Enterprise Data Classification policies and governance before launching technology introduction.
Integrates well with the other Forcepoint Suite of products
Email DLP for Exchange Online requires traffic to be redirected to on-premises appliance. An integrated DLP for this solution may be better suited to avoid an additional "hop"
Better integration with CASB and O365 services (cloud)
Approach DLP more strategically (Integrated DLP, CASB, Rights Management, etc.)
Recommend understanding procured services to maximize usage. Vendor didn't proactively partner with organization to ensure we were utilizing all services already procured.
4 out of 5.0, Reviewed Aug 25, 2016
Great product. As I expect with all vendors in this space, there are challenges interfacing the end user with the appliance. the "man in the middle" approach to decyrpting traffic can be challenging.
good product. New releases will see new features. I look forward to more visibility into cloud services, etc.
the gui is sometimes clunky.
proided more in depth implementation examples.
pick a diferent implementation provider
Support can be slow at times. I assume this can be attributed to the company turnover and M&A activity of late.
Integration was good after the implementor identify their problems during install.
4 out of 5.0, Reviewed Aug 18, 2016
Overall I found, and continue to find, ForcePoint to be a good partner. There are some product enhancements that we have asked for and have yet to see, but during setup and implementation we found them to be very responsive and willing to put forth the extra effort. The product does require a bit of a learning curve.
Be patient with DLP. Getting infrastructure setup is the easy part. Routing traffic is the easy part. Defining and customizing your DLP ruleset will be the most challenging. This is true with all DLP solutions, not just ForcePoint. Make sure you communicate with your user base as well.
The OOB rulesets meet most of our needs.
The endpoint popup message is not very customizable. We would like to brand it and put some custom wording on it, as well as taylor it to the type of DLP incident the user is doing/experiencing. That functionality is not obvious today, we have a feature request in for it. Also, the product does not appear to support 'always on' SQL instances, also, a feature request.
There are some custom scripts that you cannot modify in the DLP policy and ruleset. This creates complications when building rulesets because you cannot simply add a trigger to an existing rule, you have to create a customer rule. Most of the time it's not a big deal, but there are instances where creating a custom rule is a bit heavy. The functionality to import/discover your data is a bit lacking. We ahve feature requests in for both of these items.
Been more opened minded. We had a previous relationship with Websense, and that biased our experience a bit. But after going through product review we determined that maintaining our relationship with them was the best course of action for our corporation.