4.7 out of 5 (124 Ratings)

123 Verified Reviews

Wdesk

User Friendly and Functional Flexibility

User community and vendors adaption to customer input is top notch

Wdesk

Wdesk is user friendly..

Wdesk is a great user friendly tool. The linking features that it offers is a efficient way to make edits across the whole document. Moreover, the different capabilities Wdesk offers such as being a common forum for users to share edits is extremely useful. Although the program tends to time you out rather quickly, it is a great tool!

Wdesk

Overall ease of use is good, but online help or how-to reading materials would be a help.

Solid functionality and good support.

Wdesk

CSM customer service sets wDesk apart along with a great product

Fantastic product and the premium support is absolutely what they say it will be. Our CSM is amazing and has made the transition so much better than other software implementations.

Wdesk

Wdesk is easy to use and gets the job done for SEC/XBRL reporting (not there yet for SOX)

We use Workiva for SEC Financial Reporting and SOX compliance. Overall, we're satisfied with their customer service. Workiva is very responsive to our business needs and always willing to provide answers or solutions to any of our questions or concerns. Product wise, Wdesk is easy to use and gets the job done. We use Wdesk for SEC reporting and XBRL filings with no issues. However, the Wdesk as a SOX tool does not meet our current needs, at least for now, until new products or enhancements come out in the future.

Wdesk

Implementation went well and customer service is great.

Implementation went well and customer service is great. I would reccommend getting the premium support service for an extra 20%.

Wdesk

Working with Workiva

Suppliere Requires signed MSA before any POC activity. Process takes too long

Wdesk

As software partner...not just another 3rd party software firm

Workiva number one attribute is listening to customers and making changes that customers request.

Wdesk

Revolutionary Tool.

Implementing Wdesk was the best decision for our group. It has totally revolutionized the way we do our jobs and will only get better from here!

Wdesk

Dependable software in the cloud that can be accessed from any type of computer easily.

Easy to set up, great instructions and smart/helpful customer service contact.