3.4 out of 5 (16 Ratings)
Mar 15, 2017
The integration was challenging. It was difficult to load all the legacy data into Banner once we had it. The vendor was very helpful with customizations. The Financial Aid Module and Account Receivable Module fitted the best to the needs of my institution. Financial Aid Packaging is done within Banner. We ended up not using the HR module of Banner as we already had Peoplesoft within the organisation. Banner integrated well with Peoplesoft. There are two interfaces: Banner Web and Banner Admin. Banner Web is mainly for students and faculty members and Banner Admin interface is for admin offices of Financial Aid, Account Receivable, etc. It supports different processes like recruitment, enrollment, graduation, etc. It integrates well with other Higher Ed tools like Blackboard, Luminous, StarRez, etc.
Mar 7, 2017
Currently, Ellucian's roadmap is varied. They have been unable to deliver on previous vision.
Feb 20, 2017
Mostly satisfied with ERP fuctionality and and services provided by vendor
Feb 15, 2017
The vendor seems to have gone AWOL and leaving it up to customers to fend for themselves and figure out the path forward. Some institutions are choosing to continue along the Banner path, but many others are looking around for other solutions.
Feb 14, 2017
It was very nice working with the Ellucian. They were very helpful in the overall implementation of the system.
Dec 16, 2016
The entire implementation process was chaotic. We never had a clear idea of where we were and how we were to perform certain tasks.
Dec 14, 2016
Very expensive application, very labor intensive, and the mandatory Oracle data base is outrageously expensive. The Banner product is very old world and in need of planned upgrades over the next few years.
Dec 10, 2016
The core ERP products work, however the rate of updates on key areas is lagging. One example is the capability of the student ERP to handle preferred name for our students that may want to use a different name than their legal name for some elements (class rosters for example). Support of prefered name has become more than a vanity concern within Higher Ed, yet it is our understanding that the Banner product roadmap does not include addressing this issue for quite a while (at least two revision cycles from now). Additionally, support for 3rd-party products (products created by other vendors like Oracle) but branded by Elliucian is lacking. One example is the Banner Data Defense product. It has been over 2 years since the purchase of the product and we are still working with Ellucian support and their 3rd-party provider to implement two key elements of the product. For the implementation of products internally-developed by Ellucian (for example products initially developed for a non-Banner platform but later adapted for the Banner ERP), we have had mixed results. At times, it has felt that we have been beta-testers of products, even though we understood we were buying production products. Also, Ellucian's consulting service has been hit or miss over the past few years.
Dec 7, 2016
For the most part good experiences but occasionally we have issues with the products and there are times when it's difficult to look at best of breed options vs built in options for expansion.
Dec 7, 2016
they are slow to innovate and improve the product. they are slow to introduce key changes based on customer feedback and societial changes