Loading product reviews...

IT-vendor-risk-management bitsight-technologies All Markets > IT Vendor Risk Management

BitSight Technologies

4.0 out of 5.0 (1 ratings)

Reviews Distribution

5 Stars
4 Stars
3 Stars
2 Stars
1 Star
We don't have any qualitative reviews for this vendor yet


View other vendors in this market
We have aggregated ratings data on BitSight Technologies but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): BitSight Security Ratings

    Easy to implement, need to ensure vendors have opportunity to address scores

    Overall Comment

    Has worked quite well for our company. It has helped bring to light vendors whose security practices could use improvement and given us a consistent metric by which to measure vendors.

    What one piece of advice would you give other prospective customers?

    Ensure that the IP addresses associated with both your company and the vendors you review are accurate, as this can have a significant impact on scores. Also, understand the limitations of this product, as it only addresses publically available information on security.

    What do you like most about the product or service?

    The ease of setup and use, the ability to compare vendors against each other.

    What do you dislike most about the product?

    Cost is significant, prohibits us from using this for all vendors.

    What one thing do you wish the vendor did differently?

    Was less costly so that we could monitor more companies.

    If you could start over, what would your organization do differently?

    I think we would have defined thresholds for what is an acceptable score and what the remediation strategy would be for current vendors who do not meet our minimum.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
4.0

Timely and complete response to product questions

(1)
5.0

Pricing and contract flexibility (pricing and terms)

(1)
4.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
5.0

Quality and availability of end-user training

(1)
5.0

Ease of deployment

(1)
5.0
1 2 3 4 5
Section
1

Service & Support

Did you purchase a support package from the vendor?

Yes


Was the support package worth it?


Timeliness of vendor's response

(1)
5.0

Quality of technical support

(1)
5.0
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
4.0

Vendor Assessment

(1)
4.0

Control assessment and monitoring

(1)
4.0

Vendor profile and contract management

(1)
4.0

Remediation management

(1)
4.0
1 2 3 4 5
Section
1

Additional Context

In which region(s) did your deployment take place?

North America