Dell Technologies (RSA)

3.7 out of 5 (6 Ratings)

6 Verified Reviews

RSA Archer Suite


It had a lot of great features to enhance the program.

RSA Archer Suite

Flexible licensing of an existing well-established and well-regarded solution

Dell was easy to work with and flexible in creating a use-case based model and pricing for our function. It allowed us to optimize the functionality needed for our application without paying for a more significant (but unneeded) set of capabilities.

RSA Archer Suite

Single System entry point, link like modules, user API capable.

Many add on modules currently supports Application Life Cycle, Exception to Technical Standards, Vendor Management, Compliance/legal, SOX, FFIEC, Control Testing/Control Procedures etc.

RSA Archer Suite

Implementation was smooth and product is easy to use.

The implementation went smoothly. Additional reviews/records are easy to roll out.

RSA Archer Suite

Not an ideal solution for vendor risk assessment. Lacks reporting and KPIs

Its not an ideal solution for vendor risk assessment. Lacks reporting and matrix capabilities. It does integrate with other GRC tools and over all Info Sec work intake so we have to use it. Cannot import questionnaire from Excel or any other office tool. Exporting is also very limited.

RSA Archer Suite

Implementation was challenging, but we were able to meet our goals.

Although the product is configurable and we tried to take out of the box solutions, we still have some challenges with implementation. The sales team did transition the knowledge of our requirements to the implementation team. The implementation did know have knowledge of many things of one that included if we had product demos. Archer does not do a good job of scoping the work to be done and aligning the customer expectation/requirements. In the end, it worked out, but not without some discussion. Where we had great success is that we had existing process and example of work that needed to be migrated from SharePoint or spreadsheets. We are now issuing an RFP for the second phase in 2017. Archer is getting out of the implementation business and we have found 3 TPP that can perform the work. Advanced Report generation and chart creation are challenging as there are some limitations which result in extracting to CSV/Excel.