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IT-vendor-risk-management rsam All Markets > IT Vendor Risk Management

Rsam

4.0 out of 5.0 (1 ratings)

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  • 4 out of 5.0, Reviewed

    Product(s): Vendor Risk Management

    Fast and easy implementation

    Overall Comment

    Ensure that you have dedicated implementation team as well as dedicated team to suport the application post implementation

    What one piece of advice would you give other prospective customers?

    Start with basic features and add on functionality as you adjust internal process and adopt the application

    What do you like most about the product or service?

    Very configurable

    What do you dislike most about the product?

    Very configurable

    If you could start over, what would your organization do differently?

    i would not create comprehensive requirements, but would start with light implementation and then build on it and enhance the use-case


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
5.0

Timely and complete response to product questions

(1)
5.0

Pricing and contract flexibility (pricing and terms)

(1)
5.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
4.0

Ease of integration using standard APIs and tools

(1)
4.0

Ease of deployment

(1)
5.0
1 2 3 4 5
Section
1

Service & Support

Did you purchase a support package from the vendor?

Yes


Was the support package worth it?


Timeliness of vendor's response

(1)
4.0

Quality of technical support

(1)
4.0
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
5.0

Vendor Assessment

(1)
5.0

Control assessment and monitoring

(1)
5.0

Vendor profile and contract management

(1)
4.0

Remediation management

(1)
4.0
1 2 3 4 5
Section
1

Additional Context

In which region(s) did your deployment take place? Multiple responses allowed.

North America