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ManagedSecurityServicesWorldwide atos All Markets > Managed Security Services, Worldwide

Atos

4.0 out of 5.0 (1 ratings)

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  • 4 out of 5.0, Reviewed

    Product(s): Atos Managed Security Services

    good services with room to grow

    Overall Comment

    Security services are mature and the SOC is well implemented.

    What one piece of advice would you give other prospective customers?

    have clear expectations and alignment with your internal team

    What do you like most about the product or service?

    the possibility to use many security solutions

    What do you dislike most about the product?

    time to implement (onboarding of the C-SIRT Team was delayed).


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
4.0
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
4.0

How long did the implementation take?


Section
1

Service & Support

Overall rating of service and support

(1)
4.0

Did you purchase a support package from the vendor?

Yes


Was the support package worth it?


Quality of technical support

(1)
4.0

Quality of peer user community

(1)
4.0

Quality and availability of end-user training

(1)
4.0

Timeliness of vendor's response

(1)
4.0
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
4.0

Customization

(1)
4.0

Ease of Use

(1)
4.0
Section
1

Additional Context

In which region(s) did your deployment take place?

Asia/Pacific

Europe, Middle East and Africa

Latin America

North America


What was the nature of your involvement? Multiple responses allowed.

Executive Sponsor

Vendor Management


What were the 3 most important factors in your organization’s decision to outsource the monitoring and management of security technology?


What were the 3 most important reasons for selecting your MSS vendor? Please select up to three reasons from the list below


Why did you purchase the service?


What other vendors were considered?

Accenture

Deloitte

HP Enterprise Services


What were the key factors that drove your decision to select this vendor over others?


How satisfied is your organization with the value the product provides for the money spent?

(1)
4.0
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