4.3 out of 5 (6 Ratings)

5 Verified Reviews

Technology Bundle

Strong tools for Enterprise level Technology requirements.

Notes integration works great with our Folder structure for a Help center environment. Cognos reporting is a strong tool that many of our user's user daily with minimal service desk calls originating from.

Firewall Management

Reliable, fast and robust serives

IBM is a great company. They were very reliable, fast and accurate in reponding to the questions and issues. The entire implementation was very well planned. As a result, the execution was very smooth. They provided timely support and answered all our calls and emails. The implementation was thoroughly testes and they helped us at every step of the process.

Information Event Management, Other...

Steady state operations is good, but vendor need to continuously innovate to keep up

We had initial challenges in implementing the SIEM and establishing the SOC processes. After the initial implementation, our experience has been very good. We still to continuously work with this vendor to keep up with the security challenges.

Information Event Management

The experience with IBM Managed Services for SIEM has been excellent.

The experience with IBM Managed Services for Information Event Management has been excellent - in this area, they have been a solid, reliable partner.

Other...

QRadar is a valuable, easy to use logging tool, that helps find a variety of security gaps

My overall experinace with the IBM SOC team is a good one. We hold weekly meeting where we go over potential threats. From these meeting also comes tuning opportunities to make sure we are seeing only actionable offenses.