4.3 out of 5 (6 Ratings)
Mar 30, 2017
Notes integration works great with our Folder structure for a Help center environment. Cognos reporting is a strong tool that many of our user's user daily with minimal service desk calls originating from.
Jan 24, 2017
IBM is a great company. They were very reliable, fast and accurate in reponding to the questions and issues. The entire implementation was very well planned. As a result, the execution was very smooth. They provided timely support and answered all our calls and emails. The implementation was thoroughly testes and they helped us at every step of the process.
Oct 28, 2016
We had initial challenges in implementing the SIEM and establishing the SOC processes. After the initial implementation, our experience has been very good. We still to continuously work with this vendor to keep up with the security challenges.
Oct 26, 2016
The experience with IBM Managed Services for Information Event Management has been excellent - in this area, they have been a solid, reliable partner.
Oct 18, 2016
My overall experinace with the IBM SOC team is a good one. We hold weekly meeting where we go over potential threats. From these meeting also comes tuning opportunities to make sure we are seeing only actionable offenses.