4.3 out of 5 (9 Ratings)

8 Verified Reviews

secureworks Managed iSensor Intrusion Prevention System

Great choice for cybersecurity services in mid-sized organizations

Excellent project management capabilities, in addition to a great depth of technical knowledge in cyber security. SecureWorks has a wide range of product offerings. However, SecureWorks does not yet offer a continuous managed detection and response service, where they provide active threat hunting and for endpoint remediation.

Managed Firewall

Practiced integration with good documentation

While the implementation was reasonable the actual monitoring value was not up to our expectations.

Advanced Endpoint Threat Detection - Red Cloak, Managed Vulnerability Scanning, Monitored Server Protection, Vulnerability Threat Prioritization, secureworks Managed iSensor Intrusion Prevention System

Looking forward to implementation Q1 2017

Overall while working with the vendor during the RFP process and selection was very good. There was a few issues with obtaining references in a timely manner. I beleive this to be due to internal processes!

Log Management

Implimentation was very smooth.

Implimentation was very smooth.

Advanced Endpoint Threat Detection (AETD)

Implementation was easy, and easy to manage going forward.

Good vendor to work with.

Advanced Endpoint Threat Detection - Red Cloak, Managed Firewall, secureworks Managed iSensor Intrusion Prevention System, Other...

Exceptional levels of breadth and depth across the security spectrum provding positive ROI

Secureworks bring an exceptional level of expertise and experience to the table in the security space which has allowed us to provide a consistent positive ROI year on year against having to hire in our own security team in a competitive environment where strong resources are scarce and costly. Their breadth of knowledge and experience across verticals brings strong insights into threat intelligence and provides strong response capabilities to the emerging threat landscape.

Monitored Server Protection

SOC monitoring is good. Threat Intel, reporting & integration with customer tools is poor

MSSP monitoring service works well. Sales has over promised many deliverables. Secureworks needs to improve integration and information flow between different components of it's service. Threat Intel modules are broken and does not provide easy way of ingesting for continuous threat hunting.

Advanced Endpoint Threat Detection - Red Cloak, Log Management, Managed Advanced Malware Protection, Managed Policy Compliance, Managed Vulnerability Scanning, Managed Web Application Scanning, Monitored Server Protection, Secureworks Managed IDS/IPS, Vulnerability Threat Prioritization, secureworks Managed iSensor Intrusion Prevention System

Close attention to, and a real understanding of the customer's adaptive MSP needs

Excellent partnership and flexibility. Willing to try new models and has a good sense of the client's changing needs. strong team of experienced, pragmatic security professionals at the highest levels of the company.