4.3 out of 5 (9 Ratings)
Mar 2, 2017
Excellent project management capabilities, in addition to a great depth of technical knowledge in cyber security. SecureWorks has a wide range of product offerings. However, SecureWorks does not yet offer a continuous managed detection and response service, where they provide active threat hunting and for endpoint remediation.
Feb 24, 2017
While the implementation was reasonable the actual monitoring value was not up to our expectations.
Jan 24, 2017
Overall while working with the vendor during the RFP process and selection was very good. There was a few issues with obtaining references in a timely manner. I beleive this to be due to internal processes!
Jan 19, 2017
Implimentation was very smooth.
Nov 29, 2016
Good vendor to work with.
Oct 24, 2016
Secureworks bring an exceptional level of expertise and experience to the table in the security space which has allowed us to provide a consistent positive ROI year on year against having to hire in our own security team in a competitive environment where strong resources are scarce and costly. Their breadth of knowledge and experience across verticals brings strong insights into threat intelligence and provides strong response capabilities to the emerging threat landscape.
Oct 21, 2016
MSSP monitoring service works well. Sales has over promised many deliverables. Secureworks needs to improve integration and information flow between different components of it's service. Threat Intel modules are broken and does not provide easy way of ingesting for continuous threat hunting.
Oct 21, 2016
Excellent partnership and flexibility. Willing to try new models and has a good sense of the client's changing needs. strong team of experienced, pragmatic security professionals at the highest levels of the company.