3 out of 5 (3 Ratings)

3 Verified Reviews

Oracle Siebel Universal Customer Master (UCM)

Good Product with limited scope for future

Well, initially this appeared to be the right choice. Initially, it felt easy but as we are maturing we are facing difficulties making any changes to this application. Moreover Oracle is no longer putting in research dollars into this product.

Oracle Siebel Universal Customer Master (UCM)

Good concepts, fit within our architecture but does not support our business process

Ongoing access issues to the right support. Met Oracle MDM architects at conferences which have been more helpful than and SR response or account manager

Oracle Siebel Universal Customer Master (UCM)

UCM Implementation for B2B is not easy

The prouct is good but meant for a very specific B2C market due to the stringent data model. We were trying to solve a B2C solution so it did not work very well for us.