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MetadataManagementSolutions informatica All Markets > Metadata Management Solutions

Informatica

4.0 out of 5.0 (1 ratings)

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  • 4 out of 5.0, Reviewed

    Product(s): Informatica Data Quality Governance Edition

    Good product and service

    Overall Comment

    Good initial service and product knowledge. Service only average after deployment is completed for upgrade.

    What one piece of advice would you give other prospective customers?

    Review tool capability and functionality fully before committing to purchase

    What do you like most about the product or service?

    IDQ product contained very good DQ functions

    What do you dislike most about the product?

    Duration of time for IDQ to fully complete the profiling results

    What one thing do you wish the vendor did differently?

    Better service resolution time

    If you could start over, what would your organization do differently?

    Conduct more system testing


Ratings Overview

1 2 3 4 5
Section
1

Lessons Learned

Would you recommend this product or service to others?

Yes


How satisfied is your organization with the product meeting your needs?

(1)
4.0

How satisfied is your organization with the value the product provides for the money spent?

(1)
4.0
1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
3.0

Ability to understand your organization's needs

(1)
4.0

Timely and complete response to product questions

(1)
3.0

Pricing and contract flexibility (pricing and terms)

(1)
4.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
3.0

How long did your deployment take?

0 - 3 months (<3)


Section
1

Service & Support

Overall rating of service and support

(1)
4.0

Quality of technical support

(1)
3.0

Did you purchase a support package from the vendor?

Yes


Was the support package worth it?


Quality of peer user community

(1)
4.0

Quality and availability of end-user training

(1)
4.0

Timeliness of vendor's response

(1)
3.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
4.0

Metadata repositories

(1)
4.0

Business glossary

(1)
4.0

Metadata ingestion and translation

(1)
4.0
1 2 3 4 5
Section
1

Additional Context

Why did you purchase the software or service? Multiple responses allowed.

Create internal/operational efficiencies

Drive innovation

Improve business process outcomes


In which region(s) did your deployment take place? Multiple responses allowed.

North America


Choose the option that best describes the complexity of your implementation


What other vendors were considered?

IBM

Oracle


What was the nature of your involvement? Multiple responses allowed.

Analytics Team Leader

Analytics User

Business Analyst


What was your technology adoption bias for this implementation?

Adopt maturing technologies with manageable risk


What was your implementation strategy?

Worked with just the vendor


What were the key factors that drove your decision? Multiple responses allowed.

Breadth of services

Product functionality and performance

Strong customer focus

Strong services expertise


Deployment architecture

On-premises