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MetadataManagementSolutions software-ag All Markets > Metadata Management Solutions

Software AG

4.0 out of 5.0 (1 ratings)

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We have aggregated ratings data on Software AG but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): webMethods Integration Platform, Other...

    Strong Product Offering, Rock solid architecture and security, commitment to product.

    Overall Comment

    So far satisfied with experience though not live with the product yet. If working with a global partner, would recommend bringing in SAG vendor themselves for architecture and high-level design. We did this and it has proven beneficial.

    What one piece of advice would you give other prospective customers?

    Even if you don't get a vendor to implement (expensive), do engage them for architecture and high-level design to make sure you go down the right path.

    What do you like most about the product or service?

    It is very configurable. It appears to be very scalable and has a focus on security.

    What do you dislike most about the product?

    None yet, but not live yet.

    What one thing do you wish the vendor did differently?

    Had better metric for licensing. Not based on core type.

    If you could start over, what would your organization do differently?

    Implement product in a more broad sense for not just Business Intelligence but also replace existing B2B integration capability.

    Product capabilities - overall comment

    Very configurable solution. Almost endless in configuration capability.

    Service & support - overall comment

    The support site is fairly good. It is somewhat geared toward an engineer in it's design. It's not very flashy but there is a lot of information available on the product. Haven't needed a lot of support yet from a vendor.

    Integration & Deployment - Overall comment

    Have not had many issues with deployment in test environments yet. Not live yet in production.


Ratings Overview

1 2 3 4 5
Section
1

Lessons Learned

Would you recommend this product or service to others?

Yes, but with qualifications


How satisfied is your organization with the product meeting your needs?

(1)
5.0

How satisfied is your organization with the value the product provides for the money spent?

(1)
5.0
1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
3.0

Ability to understand your organization's needs

(1)
3.0

Timely and complete response to product questions

(1)
4.0

Pricing and contract flexibility (pricing and terms)

(1)
5.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
4.0

How long did your deployment take?

9 - 12 months (<12)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
5.0

Ease of integration using standard APIs and tools

(1)
5.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
4.0

Did you purchase a support package from the vendor?

Yes


Was the support package worth it?

I'm unsure


Quality and availability of end-user training

(1)
4.0

Timeliness of vendor's response

(1)
4.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
5.0

Metadata repositories

(1)
4.0

Rule management

(1)
4.0

Metadata ingestion and translation

(1)
5.0
1 2 3 4 5
Section
1

Additional Context

Why did you purchase the software or service? Multiple responses allowed.

Cost management

Create internal/operational efficiencies

Improve customer relations/service


In which region(s) did your deployment take place? Multiple responses allowed.

North America


Choose the option that best describes the complexity of your implementation


What other vendors were considered?

IBM

Other...


What was the nature of your involvement? Multiple responses allowed.

Technical assessment

Vendor/Product Selection


What was your technology adoption bias for this implementation?

Adopt only proven technologies


What was your implementation strategy?

Worked with both the vendor and 3rd-party service providers


What were the key factors that drove your decision? Multiple responses allowed.

Overall cost

Product functionality and performance


Deployment architecture

On-premises