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OnlineFraudDetectionSystems cybersource All Markets > Online Fraud Detection Systems

CyberSource

2.0 out of 5.0 (1 ratings)

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We have aggregated ratings data on CyberSource but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.

Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
3.0

Timely and complete response to product questions

(1)
3.0

Ability to understand your organization's needs

(1)
3.0

Pricing and contract flexibility (pricing and terms)

(1)
3.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
4.0

Ease of deployment

(1)
3.0

How long did your deployment take?

0 - 3 months (<3)


Quality and availability of end-user training

(1)
3.0

Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
2.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
3.0

Quality of technical support

(1)
3.0

Did you purchase a support package from the vendor?

No


Quality of peer user community

(1)
3.0

Timeliness of vendor's response

(1)
3.0

Was the support package worth it?


Section
1

Product Capabilities

Overall rating of product capabilities

(1)
3.0

Fraud Detection: False Positives

(1)
3.0

Fraud Detection: Residual fraud risk

(1)
3.0

Fraud Detection: Intolerance rate

(1)
3.0
1 2 3 4 5
Section
1

Additional Context

How satisfied is your organization with the product meeting your needs?

(1)
2.0

Why did you purchase the software or service? Multiple responses allowed.

Reduce time to market

Other...


In which region(s) did your deployment take place?

Asia/Pacific


What other vendors were considered?

Accertify

Other...


What were the key factors that drove your decision? Multiple responses allowed.

Strong customer focus


What was the nature of your involvement? Multiple responses allowed.

Other...