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4.7 out of 5.0 (6 ratings)

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We have aggregated ratings data on Dell but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 5 out of 5.0, Reviewed

    Product(s): Dell Statistica

    The total cost of ownership of the product is very competitive.

    Overall Comment

    Technical and customer support is great. The total cost of ownership of the product is substantially better than other products.

    What one piece of advice would you give other prospective customers?

    It is important to consider the total cost of ownership of the software deployment in additional to functionalities and features.

    What do you like most about the product or service?

    A lot of statistical functionalities

    What do you dislike most about the product?

    It may not be easy for non-technical users to understand all the functions offered by the software.

    What one thing do you wish the vendor did differently?

    Improve the data visualization of the software to make it more attractive to non-technical users.

    If you could start over, what would your organization do differently?

    Work with the vendor more closely and do not try to implement on your own.

    Service & support - overall comment

    Fast responses to questions


  • 4 out of 5.0, Reviewed

    Product(s): Dell Statistica

    Very smooth deployment

    Overall Comment

    very responsive organization from a customer service perspective

    What one piece of advice would you give other prospective customers?

    look ahead 2 years 3 years and make the right investment up front.

    What do you like most about the product or service?

    reporting and dashboardng capabilities with flexibility offered by intergrated programming language

    What do you dislike most about the product?

    desktop analytics requires support due to complexity of the products capabilites. needs a super user, statistician or data scientist to support.

    What one thing do you wish the vendor did differently?

    development environments are additional cost, we think they should be free.

    If you could start over, what would your organization do differently?

    would have bought more modules initally when you have the leverage to negotiate pricing.

    Service & support - overall comment

    supposedly this is an optional comment...cant move on without putting something in the blank. overall rating = satisfied


  • 5 out of 5.0, Reviewed

    Product(s): Dell Statistica

    Easy GUI to execute analytics with great ability to integrate with other application

    Overall Comment

    Love the drag and drop GUI & automatic evaluation of model fit. Great customer service & support from account manager

    What one piece of advice would you give other prospective customers?

    Easy for non-hardcore stat coders & Easy to iterate different variable & variations for those who can.

    What do you like most about the product or service?

    Account Rep is very responsive and positive.

    What do you dislike most about the product?

    Difficulty of getting through any vendor tool's HD.

    What one thing do you wish the vendor did differently?

    Process where the data lays, simplify the process to not move data around & use processing power already existing. Help us get to the optimal solution using platforms like TD Aster.

    If you could start over, what would your organization do differently?

    Go do more training --- don't know what you don't know

    Service & support - overall comment

    Good support

    Integration & Deployment - Overall comment

    We upgraded to an enterprise environment and it took a little to make it happen but all is good.


  • 5 out of 5.0, Reviewed

    Product(s): Dell Statistica

    Excellent, easy to use data mining software backed up with great customer service

    Overall Comment

    I have always appreciated the open platform that Statistica uses. Most tasks can be completed with the built in functionality of the GUI interface, but I like the option to use Statistica Visual Basic macros to control the software. The workspaces make it possible to create repeatable processes without knowing any coding language. I like the integration with R and am excited to try out the new Python scripting capabilities. I really like the automated data preparation functionality. Overall I feel like Statistica helps me be more efficient in solving problems. The customer service has always been excellent.

    What one piece of advice would you give other prospective customers?

    Give Statistica a shot. I know that other vendors such as SAS have the name recognition, but I have found that I can do everything I needed to with Statistica and the overall experience has been better.

    What do you like most about the product or service?

    It is easy to use and I am able to get results quickly.

    What do you dislike most about the product?

    Some features were not bundled with Data Miner in the past that I thought should have been comparing similar software from other vendors. This has been addressed recently so I think they are starting to move in the right direction.

    What one thing do you wish the vendor did differently?

    The pricing and bundling of the different features has been confusing in the past. I know they are working on this, but I think it is something that they can continue to improve on.

    If you could start over, what would your organization do differently?

    Nothing. We just needed to get over the hump of actually getting a license in-house to show what the software can do.


  • 4 out of 5.0, Reviewed

    Product(s): Dell Statistica

    Good product, great company.

    Overall Comment

    They have excellent customer service, and they expose the algorithms to a VB code space to build custom processes.

    What one piece of advice would you give other prospective customers?

    Get good hardware and do a performance test with your dataset. Over 10 Million rows was slow for us.

    What do you like most about the product or service?

    Flexible, has a decent GUI, good customer service.

    What do you dislike most about the product?

    Model output options are not as stable as I would like.

    What one thing do you wish the vendor did differently?

    MAS server was not up to today's standards.

    If you could start over, what would your organization do differently?

    Buy more license cores.

    Product capabilities - overall comment

    Lots of algoritms available with good performance of the formulas against benchmarks. We like the flexibility of the coding objects. Visuals are not that great, but that isn't what we bought it for. Adding data to the workbooks is only ok, again, we don't use it for that, we add the data in SQL.

    Service & support - overall comment

    Excellent, support kept us committed during a rough patch of ramp up.

    Integration & Deployment - Overall comment

    Installations are fast and easy. Upgrades are ok, we had 2 people accidentally upgrade the server from their desktop when the products were going through transition!

    1 of 1 peer(s) found this review helpful.


  • 5 out of 5.0, Reviewed

    Product(s): Dell Statistica

    Dell Statistica has enabled process monitoring and continuous improvement for highly regulated Biotech industry.

    Overall Comment

    Excellent technical solutions experts that eased the implementation process significantly. Sales representative was invested in us.

    What one piece of advice would you give other prospective customers?

    Develop your user requirements prior to implementation and understand your end-user needs thoroughly.

    What do you like most about the product or service?

    Ability for user to develop analyses without any coding experience. Graphical models allow for deployment of new analyses without having to undergo significant change process.

    What do you dislike most about the product?

    User Interface/Graphics can be improved.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(5)
4.2

Ability to understand your organization's needs

(4)
4.5

Timely and complete response to product questions

(6)
4.8

Pricing and contract flexibility (pricing and terms)

(5)
4.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(6)
4.3

How long did your deployment take?

0 - 3 months (<3)

3 - 6 months (<6)

6 - 9 months (<9)

9 - 12 months (<12)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(3)
4.3

Ease of integration using standard APIs and tools

(5)
4.2

Quality and availability of end-user training

(5)
3.6

Ease of deployment

(6)
4.5
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(6)
4.7

Did you purchase a support package from vendor?

Yes

No


Timeliness of vendor's response

(6)
4.8

Quality of technical support

(6)
4.5

Quality of peer user community

(5)
3.6
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(6)
4.8

Data Access and Manipulation

(5)
4.0

Data Exploration and Visualization

(4)
3.8

Predictive Analytics

(4)
5.0

Forecasting

(2)
4.5

Optimization

(3)
4.3

Simulation

(2)
4.0

Delivery, Integration & Deployment

(4)
4.3

Platform and Project Management

(2)
4.5

Performance and Scalability

(4)
4.0

User Experience

(4)
4.5
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Analytics Team Leader

Rollout and Install

Analytics User

Data Steward

Business Analysts

Other...


Why did you purchase an Advanced Analytics Platforms Solution?

Customers

Process or Operational Efficiency

Product Development/R&D

Product/Service Delivery

Strategic or Financial Planning

Risk/Compliance

Other...


What other vendors were considered? Multiple responses allowed.

IBM

SAS

Accenture

Alpine Data Labs

Alteryx

Dell

KNIME

Microsoft

RapidMiner

Salford Systems 

SAS 

Other...


What were the key factors that drove your decision?

Alignment with existing data infrastructure investments

Alignment with existing enterprise application investments

Product roadmap and future vision

Ability to maintain and manage large number of models

Relationship with external service providers

Vendor viability

Alignment with existing data BI investments

Local vendor presence

Support for Open Source capabilities

Other...


In which region(s) did your deployment take place? Multiple responses allowed.

North America