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4.0 out of 5.0 (1 ratings)

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Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
4.0

Ability to understand your organization's needs

(1)
5.0

Timely and complete response to product questions

(1)
5.0

Pricing and contract flexibility (pricing and terms)

(1)
4.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
4.0

How long did your deployment take?

3 - 6 months (<6)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
2.0

Ease of integration using standard APIs and tools

(1)
4.0

Quality and availability of end-user training

(1)
4.0

Ease of deployment

(1)
4.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
4.0

Did you purchase a support package from vendor?

No


Timeliness of vendor's response

(1)
4.0

Quality of technical support

(1)
5.0

Quality of peer user community

(1)
3.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
4.0

Data Access and Manipulation

(1)
4.0

Data Exploration and Visualization

(1)
5.0

Predictive Analytics

(1)
4.0

Forecasting

(1)
4.0

Optimization

(1)
4.0

Simulation

(1)
4.0

Delivery, Integration & Deployment

(1)
4.0

Platform and Project Management

(1)
4.0

Performance and Scalability

(1)
4.0

User Experience

(1)
4.0
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Other...


Why did you purchase an Advanced Analytics Platforms Solution?

Process or Operational Efficiency

Product/Service Delivery


What other vendors were considered? Multiple responses allowed.

IBM

SAP


What were the key factors that drove your decision?

Ongoing cost of supporting infrastructure and personnel

Product roadmap and future vision


In which region(s) did your deployment take place? Multiple responses allowed.

North America