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RapidMiner

4.4 out of 5.0 (7 ratings)

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We have aggregated ratings data on RapidMiner but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): RapidMiner Server,RapidMiner Studio

    Implementation is easy, customer support is great and sales support is getting better.

    Overall Comment

    It was easy to adopt RapidMiner even when we did it while the company was on its early stages as a vendor. After three years of relationship I can say they are always supportive and on a continuous improvement path. The software is easy to install and manage and documentation is increasing making it easier to learn new ways of using and integrating the software with other solutions.

    What one piece of advice would you give other prospective customers?

    Always contact support when something is not working the way you thought it would work, they've shown that they take into consideration the bumps user runs into and always find a solution and sometimes on the next release you find things you suggested before.

    What do you like most about the product or service?

    The community is always there to help and the company is always uploading content to YouTube so that you can learn the tips and tricks to use the tool full potential.

    What do you dislike most about the product?

    Sales team and renewal each year, they’re tuning their offer an each year we need to seat down to define the best offer for us.

    What one thing do you wish the vendor did differently?

    After sales support in Latin America each year it's been difficult for us to renew our licenses. I think its the only think they should keep on working with. Everything related to the support of the tool is great an exceeds my expectations but when we talk about renewal we spend more time that I would like to.

    If you could start over, what would your organization do differently?

    We might opt for taking the courses offered by rapidminer team since they would enable us to use the software on its full capabilities.

    Integration & Deployment - Overall comment

    Using the web services it's easy to use the models you create on RappidMiner and also exposing the dashboards to other solutions we develop enabling us to have an independent team from IT development and maintaining full control on what we show to the customers.


  • 5 out of 5.0, Reviewed

    Product(s): RapidMiner Studio

    A very fast way to my first data mining models and getting productive.

    Overall Comment

    RapidMiner Studio is easy to use, even for beginners. What I liked most is that after a very short try-and-error phase I could run my models. And my students too. And we could write our data mining article on ADL (activities of daily live) and presenting it on various conferences in a really short time.

    What one piece of advice would you give other prospective customers?

    Just use it.

    What do you like most about the product or service?

    Open Source, easy to use.

    What one thing do you wish the vendor did differently?

    There are two points: a) (not really important) running the GUI on Microsoft Surface is a problem due to the high resolution of the Surface. b) Include deep learning methods.

    If you could start over, what would your organization do differently?

    Maybe rethink the way I organize my different models and how I name them.


  • 5 out of 5.0, Reviewed

    Product(s): RapidMiner Studio

    product aimed at skilled in the art.

    Overall Comment

    Flawless performance and flexibility

    What one piece of advice would you give other prospective customers?

    clear and simple goals


  • 4 out of 5.0, Reviewed

    Product(s): RapidMiner Studio

    Powerful easy-to-use analytic tools suite; but need more on-line "Help" and training.

    Overall Comment

    RapidMiner is a robust suite of analytic capabilities and encompasses a broad range of analytic methods that can be applied to structured and unstructured data, numeric and text, etc. It is simple to install and get up and running quickly, even for a novice (non-data scientist). I am also quite pleased with the "Marketplace" of additional extensions (groupings of additional analytic methods) that can be easily integrated into the analysis suite. Relative to other commercial analytic products, RapidMiner is by far one of the most economical and reasonably priced, particularly given its powerful analytic capabilities. However, the built-in help is barely adequate, and the examples are often difficult to follow. In addition, I would like to see improved documentation and training, particularly in an on-demand and on-line format. If such training were readily available and affordable, it would likely reduce the time to better adopt and integrate RapidMiner into our operations.

    What one piece of advice would you give other prospective customers?

    Evaluate the software and its capabilities by using real or representative data and an evaluation copy of RapidMiner, which is full featured.

    What do you like most about the product or service?

    Cost, full featured, and expanding list of third party "extensions" in the on-line marketplace.

    What do you dislike most about the product?

    Lack of robust Help documentation, not enough example processes, lack of training options.

    What one thing do you wish the vendor did differently?

    On-line and/or on-demand training seems to be an afterthought. I wish the vendor had a robust training curriculum 2 years ago.

    If you could start over, what would your organization do differently?

    The rate at which we are able to adopt RapidMiner is in part hampered by the lack of robust help documentation and training options. Much of what I have learned about RapidMiner's capabilities has been via YouTube videos or other 3rd parties, such as blogs and forums. I would like to see training options included with each purchase.

    Product capabilities - overall comment

    Outstanding capabilities for the price.

    Service & support - overall comment

    The company is small, and technical support resources seem scarce. They are good/qualified, but scarce.


  • 4 out of 5.0, Reviewed

    Product(s): RapidMiner Server,RapidMiner Studio

    RapidMiner Desktop provided everything I wanted in an easy to use platform.

    Overall Comment

    I have received great support when required and the team at RapidMiner is willing to go the extra mile when I ask out of the box questions. The desktop client is easy to use and build models.

    What one piece of advice would you give other prospective customers?

    Start with a few easy use cases and see how RapidMiner performs and the time required to build the solution versus other tools.

    What do you like most about the product or service?

    Ease of use and ability to do data mining without having to write R or some other code which takes longer.

    What do you dislike most about the product?

    The user interface is much better in 7 than prior versions.

    What one thing do you wish the vendor did differently?

    The server product must be the same version as the desktop, so you have to plan to upgrade both at the same time.

    If you could start over, what would your organization do differently?

    We would have bought more desktops and purchased the server license later after we had some proven models ready to deploy.

    Integration & Deployment - Overall comment

    Desktop is great, Server is a bit clunky. Versions must match so upgrading across the team at the same time is required.


  • 4 out of 5.0, Reviewed

    Product(s): RapidMiner Studio

    Advanced analytics solution

    Overall Comment

    Rapidminer team provided the support needed for an optimal solution.

    What one piece of advice would you give other prospective customers?

    Understand the limitations of the tools before committing.

    If you could start over, what would your organization do differently?

    More commitment from upper management for better business requirements.


  • 5 out of 5.0, Reviewed

    Product(s): RapidMiner Server,RapidMiner Studio

    RapidMiner is a full-featured solution that provides superlative value as an advanced analytics platform.

    Overall Comment

    Excellent product, with a wide range of capabilities at an excellent price to value ratio, especially compared to the other analytics platforms leading providers (e.g. SAS and IBM/SPSS).

    What one piece of advice would you give other prospective customers?

    Investigate total cost of ownership as well as breadth of capabilities and integration with data providers.

    What do you like most about the product or service?

    Extremely wide range of analytical algorithms. Superb customer and technical support. Easy to learn and use the interface, but extremely powerful since it allows full R and Python integration where customization is needed.

    What do you dislike most about the product?

    As mentioned, a wider set of cloud data connectors. Also, a broader set of classical statistical algorithms and tests would be helpful.

    What one thing do you wish the vendor did differently?

    Provided more out-of-the-box connectors to various cloud data sources for easier data blending.

    If you could start over, what would your organization do differently?

    Nothing really, we were happy with our selection process and the outcome.

    Product capabilities - overall comment

    Amazing blend of capabilities in a very easy interface.

    Service & support - overall comment

    Knowledgeable support staff frequently go above and beyond expectations to help us with our problems, whether technical or analytical in nature.

    Integration & Deployment - Overall comment

    Better documentation regarding server deployments would have helped a few minor configuration issues.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(4)
4.3

Ability to understand your organization's needs

(6)
4.7

Timely and complete response to product questions

(6)
4.7

Pricing and contract flexibility (pricing and terms)

(5)
3.8
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(6)
4.5

How long did your deployment take?

0 - 3 months (<3)

I don't know


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(4)
4.5

Ease of integration using standard APIs and tools

(4)
4.8

Quality and availability of end-user training

(7)
3.9

Ease of deployment

(6)
4.7
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(5)
4.2

Did you purchase a support package from vendor?

Yes

No


Timeliness of vendor's response

(5)
4.2

Quality of technical support

(5)
4.4

Quality of peer user community

(7)
4.6
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(6)
4.7

Data Access and Manipulation

(7)
4.4

Data Exploration and Visualization

(7)
4.1

Predictive Analytics

(7)
4.7

Forecasting

(6)
4.7

Optimization

(6)
4.2

Simulation

(5)
4.2

Delivery, Integration & Deployment

(6)
4.3

Platform and Project Management

(5)
4.0

Performance and Scalability

(7)
4.3

User Experience

(7)
4.6
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Analytics User

Analytics Team Leader

Executive Sponsor

Business Analysts

Data Steward

Rollout and Install


Why did you purchase an Advanced Analytics Platforms Solution?

Customers

Process or Operational Efficiency

Product/Service Delivery

Product Development/R&D

Supply Chain/Logistics

Other...


What other vendors were considered? Multiple responses allowed.

SAS

KNIME

IBM

Microsoft

RapidMiner

Revolution Analytics

SAP

Splunk

Alteryx

Oracle

Other...


What were the key factors that drove your decision?

Support for Open Source capabilities

Ability to maintain and manage large number of models

Ongoing cost of supporting infrastructure and personnel

Product roadmap and future vision

Vendor viability

Alignment with existing data infrastructure investments

Alignment with existing enterprise application investments

Relationship with external service providers


In which region(s) did your deployment take place? Multiple responses allowed.

Latin America

North America

Europe, Middle East and Africa