4 out of 5.0, Reviewed Jul 26, 2016
It was easy to adopt RapidMiner even when we did it while the company was on its early stages as a vendor. After three years of relationship I can say they are always supportive and on a continuous improvement path. The software is easy to install and manage and documentation is increasing making it easier to learn new ways of using and integrating the software with other solutions.
Always contact support when something is not working the way you thought it would work, they've shown that they take into consideration the bumps user runs into and always find a solution and sometimes on the next release you find things you suggested before.
The community is always there to help and the company is always uploading content to YouTube so that you can learn the tips and tricks to use the tool full potential.
Sales team and renewal each year, they’re tuning their offer an each year we need to seat down to define the best offer for us.
After sales support in Latin America each year it's been difficult for us to renew our licenses. I think its the only think they should keep on working with. Everything related to the support of the tool is great an exceeds my expectations but when we talk about renewal we spend more time that I would like to.
We might opt for taking the courses offered by rapidminer team since they would enable us to use the software on its full capabilities.
Using the web services it's easy to use the models you create on RappidMiner and also exposing the dashboards to other solutions we develop enabling us to have an independent team from IT development and maintaining full control on what we show to the customers.
5 out of 5.0, Reviewed Jul 15, 2016
RapidMiner Studio is easy to use, even for beginners. What I liked most is that after a very short try-and-error phase I could run my models. And my students too. And we could write our data mining article on ADL (activities of daily live) and presenting it on various conferences in a really short time.
Just use it.
Open Source, easy to use.
There are two points: a) (not really important) running the GUI on Microsoft Surface is a problem due to the high resolution of the Surface. b) Include deep learning methods.
Maybe rethink the way I organize my different models and how I name them.
5 out of 5.0, Reviewed Jul 14, 2016
Flawless performance and flexibility
clear and simple goals
4 out of 5.0, Reviewed Jun 23, 2016
RapidMiner is a robust suite of analytic capabilities and encompasses a broad range of analytic methods that can be applied to structured and unstructured data, numeric and text, etc. It is simple to install and get up and running quickly, even for a novice (non-data scientist). I am also quite pleased with the "Marketplace" of additional extensions (groupings of additional analytic methods) that can be easily integrated into the analysis suite. Relative to other commercial analytic products, RapidMiner is by far one of the most economical and reasonably priced, particularly given its powerful analytic capabilities. However, the built-in help is barely adequate, and the examples are often difficult to follow. In addition, I would like to see improved documentation and training, particularly in an on-demand and on-line format. If such training were readily available and affordable, it would likely reduce the time to better adopt and integrate RapidMiner into our operations.
Evaluate the software and its capabilities by using real or representative data and an evaluation copy of RapidMiner, which is full featured.
Cost, full featured, and expanding list of third party "extensions" in the on-line marketplace.
Lack of robust Help documentation, not enough example processes, lack of training options.
On-line and/or on-demand training seems to be an afterthought. I wish the vendor had a robust training curriculum 2 years ago.
The rate at which we are able to adopt RapidMiner is in part hampered by the lack of robust help documentation and training options. Much of what I have learned about RapidMiner's capabilities has been via YouTube videos or other 3rd parties, such as blogs and forums. I would like to see training options included with each purchase.
Outstanding capabilities for the price.
The company is small, and technical support resources seem scarce. They are good/qualified, but scarce.
4 out of 5.0, Reviewed Mar 16, 2016
I have received great support when required and the team at RapidMiner is willing to go the extra mile when I ask out of the box questions. The desktop client is easy to use and build models.
Start with a few easy use cases and see how RapidMiner performs and the time required to build the solution versus other tools.
Ease of use and ability to do data mining without having to write R or some other code which takes longer.
The user interface is much better in 7 than prior versions.
The server product must be the same version as the desktop, so you have to plan to upgrade both at the same time.
We would have bought more desktops and purchased the server license later after we had some proven models ready to deploy.
Desktop is great, Server is a bit clunky. Versions must match so upgrading across the team at the same time is required.
4 out of 5.0, Reviewed Jun 11, 2015
Rapidminer team provided the support needed for an optimal solution.
Understand the limitations of the tools before committing.
More commitment from upper management for better business requirements.
5 out of 5.0, Reviewed Mar 31, 2015
Excellent product, with a wide range of capabilities at an excellent price to value ratio, especially compared to the other analytics platforms leading providers (e.g. SAS and IBM/SPSS).
Investigate total cost of ownership as well as breadth of capabilities and integration with data providers.
Extremely wide range of analytical algorithms. Superb customer and technical support. Easy to learn and use the interface, but extremely powerful since it allows full R and Python integration where customization is needed.
As mentioned, a wider set of cloud data connectors. Also, a broader set of classical statistical algorithms and tests would be helpful.
Provided more out-of-the-box connectors to various cloud data sources for easier data blending.
Nothing really, we were happy with our selection process and the outcome.
Amazing blend of capabilities in a very easy interface.
Knowledgeable support staff frequently go above and beyond expectations to help us with our problems, whether technical or analytical in nature.
Better documentation regarding server deployments would have helped a few minor configuration issues.