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4.6 out of 5.0 (19 ratings)

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We have aggregated ratings data on SAS but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 5 out of 5.0, Reviewed

    Product(s): Base SAS, SAS Enterprise Guide, SAS In-Memory Statistics for Hadoop, SAS Office Analytics, SAS/Access, SAS/STAT, Other...

    Implement SAS on hybrid on-premise and cloud solution.

    Overall Comment

    Provide partnership to work on the overall life cycle of this program during discovery, design, deployment, development,

    What one piece of advice would you give other prospective customers?

    Develop scope ensuring the deployment of the cloud infrastructure components are required and needed with interim/future roadmap as needed.

    What do you like most about the product or service?

    Pre-Sales technical support.

    What do you dislike most about the product?

    Future roadmp of integration with cloud based capabilities.

    What one thing do you wish the vendor did differently?

    Assign SME familiar with the to-be-deployed platform as configuration and integration varies from vendors and on-premise enterprise servcies.

    If you could start over, what would your organization do differently?

    Build a in-house SME team to support the lifecyle of the implementation.


  • 5 out of 5.0, Reviewed

    Product(s): Base SAS

    Implementation was large, complex, handled properly

    Overall Comment

    Excellect, if pricey, support

    What one piece of advice would you give other prospective customers?

    Go small, ramp up over time

    What do you like most about the product or service?

    analytical capabilities are 2nd to none

    What do you dislike most about the product?

    cost

    What one thing do you wish the vendor did differently?

    Lighten up on the sales pitch, focus on support

    If you could start over, what would your organization do differently?

    Start with fewer modules


  • 4 out of 5.0, Reviewed

    Product(s): SAS Contextual Analysis, SAS Enterprise Miner, SAS Forecast Server, SAS Model Manager, SAS Office Analytics, SAS University Edition, SAS Visual Analytics, SAS Text Miner, SAS/Access, SAS/ETS

    Implementation is well done but dragging.

    Overall Comment

    Early stages of integration are dragging. Hard to continue attention from CEO and CFO during very long implementation phase.

    What one piece of advice would you give other prospective customers?

    Think hard about how you will set expections for executives.

    What do you like most about the product or service?

    Leads the industry.

    What one thing do you wish the vendor did differently?

    Does not seem to have foothold in our market area, so hard to get case studies to learn from.

    If you could start over, what would your organization do differently?

    Better set expectations for integration timeline.


  • 4 out of 5.0, Reviewed

    Product(s): SAS Enterprise Guide

    Great statistics but operational drawback.

    Overall Comment

    Great statistical package. It is hard (sometimes impossible) to stop a task running on a server.

    What one piece of advice would you give other prospective customers?

    May be better to use SAS Enterprise Guide on local machines if it is possible.

    What do you like most about the product or service?

    Great statistics!

    What do you dislike most about the product?

    It is hard (or impossible) to stop running task.

    What one thing do you wish the vendor did differently?

    We need more control on a running task.

    If you could start over, what would your organization do differently?

    We satisfied with SAS selection and do this again.

    3 of 3 peer(s) found this review helpful.


  • 5 out of 5.0, Reviewed

    Product(s): Base SAS, SAS Enterprise Guide

    SAS is still the standard in terms of a single querying and analytics solution.

    Overall Comment

    Generally responsive support and existing relationship with the vendor.

    What one piece of advice would you give other prospective customers?

    Open source technologies are very viable and used by analytics talent who are younger in their careers. While SAS isn't going away anytime soon, having flexibility in terms of the available tools for analysts to use in their roles makes it easier to find qualified junior level analysts to hire.

    What do you like most about the product or service?

    SAS Enterprise Guide is a very powerful software that does a very good job querying complex data.

    What do you dislike most about the product?

    SAS is very expensive.

    What one thing do you wish the vendor did differently?

    Generally satisfied with the vendor.

    Product capabilities - overall comment

    Powerful sofware for both statistical analysis and data manipulation/ETL work.

    Service & support - overall comment

    Sometimes simple.

    Integration & Deployment - Overall comment

    Our internal IT team had experience with SAS implementation and I have a few SAS experts on my team. The integration and deployment was very smooth and quick.


  • 4 out of 5.0, Reviewed

    Product(s): Base SAS

    Good but expensive from a service provider standpoint.

    Overall Comment

    Decent product but expensive.

    What one piece of advice would you give other prospective customers?

    Go Open source.

    What do you dislike most about the product?

    Expensive for service providers.

    If you could start over, what would your organization do differently?

    Go with Open source.


  • 4 out of 5.0, Reviewed

    Product(s): Base SAS, SAS Enterprise Guide, SAS/STAT

    Good for advanced statistics but requires experienced users.

    Overall Comment

    Working with SAS is generally hard, in my experience. The sales and technical team do not seem to communicate well. I have tried in the past to implement at a larger scale but have stopped short due to the complexity of working through getting appropriate involvement.

    What do you like most about the product or service?

    EG is easy to use, advanced users need to have access to tool for advance statistical analysis.

    What one thing do you wish the vendor did differently?

    Provide better feedback on licensing options. Provide a more similar look and feel to SPSS and improve on data manangement and blending capabilities.


  • 5 out of 5.0, Reviewed

    Product(s): SAS University Edition

    SAS University edition offers more than I expected.

    Overall Comment

    The vendor provide great support.

    What one piece of advice would you give other prospective customers?

    Try SAS University Edition that comes with SAS 9.4 and SAS Studio, a web interface to Base SAS.

    What do you like most about the product or service?

    I like the fact that the product is free and the service level is very good.

    What do you dislike most about the product?

    It's a little bit slow while processing large data, compare to SAS Base.

    What one thing do you wish the vendor did differently?

    I wish they include SAS GRAPH module.

    If you could start over, what would your organization do differently?

    Install SAS University Edition for education.

    Product capabilities - overall comment

    The product is a little slow when processing large data set

    Service & support - overall comment

    The support is great

    Integration & Deployment - Overall comment

    No Integration needed and the product is a standalone on my PC.


  • 5 out of 5.0, Reviewed

    Product(s): Base SAS

    Great product but installation needs expertise.

    Overall Comment

    Proactive customer support when needed.

    What one piece of advice would you give other prospective customers?

    Follow the instruction more carefully. Budget some extra time for any unwanted IT network issues.

    What do you like most about the product or service?

    Faster and efficient for my work.

    What do you dislike most about the product?

    Complexity of coding. There are so many different things that can be done and so many best way of doing things. Also there is possibility of mistake due to its higher level of complexity.

    What one thing do you wish the vendor did differently?

    A more precise instruction for specific type of IT environment.

    If you could start over, what would your organization do differently?

    Would have longer conversation with the vendor in presence of two persons from my organization, In case, one of them misses some important points for implementation.

    Service & support - overall comment

    We got great product support all the time.


  • 5 out of 5.0, Reviewed

    Product(s): Base SAS, SAS Enterprise Guide, SAS Enterprise Miner, SAS Office Analytics, SAS Visual Analytics, SAS/STAT

    A solution that supports an advanced analytic and predictive team without compromises.

    Overall Comment

    The product overall is best of class and for an analytic team that is challenged with being on the leading edge, having a product that can keep up is critical.

    What one piece of advice would you give other prospective customers?

    Like all analytic exercises, it is all about the data. As advanced as the product is, the condition of our data is the limiting factor. One can not spend enough time structuring the data in a model that is maximized for analytic efficiencies.

    What do you like most about the product or service?

    The product is outstanding, best on the market. While the start-up time can be a bit protracted for more traditional programs, EG offers a powerful approach to getting analysts started fast with VA being a huge advancement in the amout of time analysts spend at their desk coding.

    What do you dislike most about the product?

    We have used the product since 2004 and for the analytics team have no notable dislikes...best of class for analytics.

    What one thing do you wish the vendor did differently?

    Project management was a bit too formal given the project was time and materials.

    If you could start over, what would your organization do differently?

    Be more diligent with our IT partners in insisting on better data structures to insure more successful transfers of data to the cloud in a more sustainable approach that is designed to be efficient in the analytic space.

    Product capabilities - overall comment

    As noted elsewhere in this review, SAS is a best in class analytic product that does not encumber analytic team.

    Service & support - overall comment

    There were a few challenges along the way but SAS deployed a number of experts from within the organization to assess the situation and conduct full diagnostics beyond what we would have expected...resulting in a better understanding of future steps we may need to deploy as we load the system with additional analysts.


Show More Reviews

Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(16)
3.8

Ability to understand your organization's needs

(15)
4.2

Timely and complete response to product questions

(17)
4.1

Pricing and contract flexibility (pricing and terms)

(16)
3.6
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(17)
3.8

How long did your deployment take?

0 - 3 months (<3)

3 - 6 months (<6)

12 months or more

I don't know


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(9)
4.0

Ease of integration using standard APIs and tools

(9)
4.0

Quality and availability of end-user training

(15)
4.5

Ease of deployment

(17)
3.9
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(19)
4.3

Did you purchase a support package from the vendor?

Yes

No

I’m unsure


Timeliness of vendor's response

(14)
4.4

Quality of technical support

(16)
4.5

Quality of peer user community

(15)
4.6
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(19)
4.6

Data Access and Manipulation

(18)
4.8

Data Exploration and Visualization

(18)
4.4

Predictive Analytics

(15)
4.5

Forecasting

(16)
4.6

Optimization

(12)
4.3

Simulation

(14)
3.8

Delivery, Integration & Deployment

(15)
3.9

Platform and Project Management

(11)
3.9

Performance and Scalability

(15)
4.3

User Experience

(15)
4.5
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Analytics User

Executive Sponsor

Analytics Team Leader

Business Analysts

Rollout and Install

Data Steward

Other...


Why did you purchase an Advanced Analytics Platforms Solution?

Customers

Process or Operational Efficiency

Product Development/R&D

Risk/Compliance

Strategic or Financial Planning

Product/Service Delivery

Supply Chain/Logistics

Other...


What other vendors were considered?

IBM

KNIME

Microsoft

RapidMiner

Angoss

Oracle

SAP

SAS

RapidMiner 

Revolution Analytics

Salford Systems

Salford Systems 

Other...


What were the key factors that drove your decision?

Ability to maintain and manage large number of models

Alignment with existing data infrastructure investments

Alignment with existing enterprise application investments

Product roadmap and future vision

Vendor viability

Alignment with existing data BI investments

Ongoing cost of supporting infrastructure and personnel

Relationship with external service providers

Local vendor presence

Other...


In which region(s) did your deployment take place?

North America

APAC