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TIBCO Software

4.8 out of 5.0 (6 ratings)

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We have aggregated ratings data on TIBCO Software but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): Spotfire Event Analytics, TIBCO Spotfire

    Spotfire in the Oil & Gas Production & Midstream Enterprise

    Overall Comment

    Tibco has always provided excellent support for the Spotfire platform both on the web and phone support.

    What one piece of advice would you give other prospective customers?

    First consider the types of data your users want to analysis and how users will access this data i.e. spreadsheets, Access databases or much larger datasets like Oracle or SQL databses. Then you need to consider who will be looking at the results of the analysis; is it just a small subset of users or is there a much broader audience in your organization. Spotfire will grow organically in your organization once users see what can be done with Spotfire. That's why I always recommend an enterpirse model for spotfire rather than adhoc, one off usage.

    What do you like most about the product or service?

    Spotfire is relatively straightforward to learn and use. There isn't a massive learning curve and the user can be up and running fairly quickly with some training and I do recommend that users take at leat some basic training.

    What do you dislike most about the product?

    Spotfire is still growing and maturing as an enterprise BI tool. I wish the AD and LDAP integration was more straight forward. I would also like to see improvement in how Spotfire manages the various data connectors. The Administrative tools and the backend are also still a bit clunky to use. I would also like to see a backup and restore feature for the Spotfire library where an Admin could replace 1 corrupt file in the Library without having to replace the entire library.

    What one thing do you wish the vendor did differently?

    Tibco tends to bolt on various pieces of functionality to Spotfire and or, provide additional tools at a cost. I wish they would simply build a unified enterprise model that has all the various parts built in rather than nickel and diming the customer by trying to sell them various bits pieces and parts.

    If you could start over, what would your organization do differently?

    We would have considered Spotfire as an enterprise application rather than simply an adhoc business Analytics tool. Spotfire caught on very quickly in our environment and the demand for spotfire outstripped the the model that we used to rollout spotfire i.e. on a case by case basis. We had to rollout a much larger enterprise model of Spotfire in our environment in or do meet the user demand which grew very quickly.

    Service & support - overall comment

    Tibco\Spotfire support has always been very good whether it's via email or over the phone.


  • 5 out of 5.0, Reviewed

    Product(s): TIBCO Spotfire

    Powerful data exploration tool

    Overall Comment

    Data exploration by visualization

    What one piece of advice would you give other prospective customers?

    Understand that spotfire is very powerful if you organize your data by column.

    What do you like most about the product or service?

    As a data science, it is as important to explore data by visualization as simply doing statistics. Spotfire is extremely powerful and efficient at dynamic data exploration. We can learn many things about our data with multiple graphic options linked to data filtering.

    What do you dislike most about the product?

    quality of graphic output is low. For publication purposes, I usually end up re-draw figures using a different tool.

    What one thing do you wish the vendor did differently?

    I wish they provide either site wide license, or con-current licenses rather than fixed user licenses.

    If you could start over, what would your organization do differently?

    Negotiate a more flexible site wide license agreement rather than a fixed number of licenses.


  • 5 out of 5.0, Reviewed

    Product(s): TIBCO Spotfire

    Powerful visualizations

    Overall Comment

    Product functionality

    Product capabilities - overall comment

    Product features


  • 5 out of 5.0, Reviewed

    Product(s): TIBCO Spotfire

    Excellent product. Would recommend to anyone.

    Overall Comment

    Great versatility and data analytics capabilities.


  • 5 out of 5.0, Reviewed

    Product(s): TIBCO Spotfire

    Spotfire enabled data integration from multiple data sources quickly and efficiently.

    Overall Comment

    Able to support varied data sources and implement solutions for managing NOJV operations.

    What one piece of advice would you give other prospective customers?

    Remember to include the end user and make their job easier. Otherwise you will end up with an enterprise solution that no one uses. They will continue to use Excel and Powerpoint.

    What do you like most about the product or service?

    The ability to interrogate data is second to none. Accessing multiple data sets to allow for full integration is much easier to achieve. Spotfire supports ad-hoc analysis.

    What do you dislike most about the product?

    Programming support is needed for full functionality of the software but this is not needed for many applications. Most managers are not aware that tremendous functionality is available and accessible to non IT staff.

    What one thing do you wish the vendor did differently?

    Develop an enterprise pricing model for all users and include all software instead of a mix.

    If you could start over, what would your organization do differently?

    Develop stronger internal support capability and the ability to fund small niche projects without budgeting cycles.

    Product capabilities - overall comment

    Tremendous product

    Service & support - overall comment

    Utilizing general product support is not easy given the large scope of the company and internal service support providers.

    Integration & Deployment - Overall comment

    Integration and deployment is really a function of the supporting organization. Higher management committment results in better outcomes.


  • 5 out of 5.0, Reviewed

    Product(s): Spotfire Event Analytics, TIBCO Spotfire, TIBCO Transaction Lifecycle Management

    Visibility of Transactions throughout their entire lifecycle.

    Overall Comment

    Vendor was very diligent in understanding the business needs and the business priorities and creating a plan accordingly.

    What one piece of advice would you give other prospective customers?

    Define the life cycle of the process instead of relying on the as is. You get the biggest benefit if you leverage the capabilities to redesign your process as you implement the transaction life cycle management solution.

    If you could start over, what would your organization do differently?

    Engage the business units earlier in the process.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(5)
4.2

Ability to understand your organization's needs

(5)
4.2

Timely and complete response to product questions

(5)
4.6

Pricing and contract flexibility (pricing and terms)

(5)
3.6
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(6)
4.2

How long did your deployment take?

0 - 3 months (<3)

3 - 6 months (<6)

6 - 9 months (<9)

I don't know


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(5)
4.0

Ease of integration using standard APIs and tools

(5)
4.2

Quality and availability of end-user training

(6)
3.8

Ease of deployment

(5)
3.8
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(5)
4.6

Did you purchase a support package from the vendor?

Yes

No


Timeliness of vendor's response

(5)
4.6

Quality of technical support

(5)
4.4

Quality of peer user community

(5)
3.4
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(6)
4.7

Data Access and Manipulation

(6)
4.2

Data Exploration and Visualization

(6)
4.8

Predictive Analytics

(3)
4.0

Forecasting

(3)
4.0

Optimization

(3)
4.3

Simulation

(3)
3.7

Delivery, Integration & Deployment

(4)
4.3

Platform and Project Management

(4)
3.5

Performance and Scalability

(4)
4.3

User Experience

(6)
4.8
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Analytics User

Rollout and Install

Business Analysts

Data Steward

Executive Sponsor

Other...


Why did you purchase an Advanced Analytics Platforms Solution?

Process or Operational Efficiency

Strategic or Financial Planning

Customers

Product/Service Delivery

Supply Chain/Logistics

Other...


What other vendors were considered?

IBM

Microsoft

SAS

SAP


What were the key factors that drove your decision?

Alignment with existing enterprise application investments

Alignment with existing data infrastructure investments

Ongoing cost of supporting infrastructure and personnel

Product roadmap and future vision

Vendor viability

Ability to maintain and manage large number of models

Alignment with existing data BI investments

Local vendor presence

Support for Open Source capabilities

Other...


In which region(s) did your deployment take place? Multiple responses allowed.

North America

EMEA