5 out of 5.0, Reviewed Nov 29, 2016
Easy to implement. Basic configuration is quickly enabled. This provides value immediately. Greater insights require enhanced instrumentation of applications. This is more effort, but provides significantly more visibility into application performance.
4 out of 5.0, Reviewed Nov 29, 2016
Vendor was very helpful setting up multiple meetings to connect internal technical staff from vendor knowledge workers from specific areas of the product to ensure understanding, and correct product setup.
4 out of 5.0, Reviewed Oct 16, 2016
Provided a wide range of connectors for our different technology stacks. Is limited on functionality when it comes to the PHP connector. The white glove servie during implementation was very helpful.
Licenseing of all software components can be expensive when dealing with SOA/Microservices platforms
The ability to see issues in the technology stack to pin point issues.
Needs more work on the PHP connector. Has a limited feature set.
Our reps was very engaged. Would have liked more time in office.
Better hands on training forstaff.
Team is quick to provide answers.
4 out of 5.0, Reviewed Sep 23, 2016
Implementation was very straightforward and quick to implement. Adoption has been very high and ease of use for application support was critical.
Great product - very valuable in reducing MTTR and improving service availability.
Easy to use and implement. Time to value is high.
Offer better-consulting services. There is a gap between technical sales and consulting services.
Support is not quick to escalate in certain situtations.
4 out of 5.0, Reviewed Aug 26, 2016
Appdynamics is a customer focused vendor that stand by its solution long after purchase.
Take time to plan the layout of the UI environment.
Easy to deploy, and use with little to no impact on performance.
Sometimes difficult to find and aggregate information across many nodes in a large application.
Gave more flexibility in name standards and relationships between applications.
Have better standards on naming conventions and dashboard construction to provide the right views for the right teams.
We get great service from the vendor however it is mostly from the technical sales team.
4 out of 5.0, Reviewed Aug 15, 2016
Great solution. It doesn't work as well with hubot, but it does what it says really well.
Test it and compare it against other vendors. It is expensive compared to the competition, which is not good for microservices
The bad integration with HipChat, Slack and Hubot
better pricing model
Work on the best pricing up front. Test the identity piece and integration with slack / hipchat first. Test the various language plugins
The support has been good, but the salespeople are a bit pushy.
5 out of 5.0, Reviewed May 26, 2016
Very feature-rich monitoring. The monitoring added a slight overhead to memory and performance but it was manageable.
Please evaluate the product to your specific needs, especially end to end stack monitoring.
Provide better end to end stack monitoring.
It all worked out well. The product worked to our satisfaction.
Integration was relatively non-intrusive and the performance impact was manageable.
4 out of 5.0, Reviewed May 12, 2016
Great technology a little difficult to contract with.
Embrace the cloud controllers.
Quickly helps us find pre and post production bottlenecks and errors.
relatively new product.
Use cloud first.
Hard to get RUM up and running.
4 out of 5.0, Reviewed May 11, 2016
AppD team went above and beyond to make sure we were happy, though we found the solution couldn't address some vendor software we hoped to improve visibility.They were able to deliver on the benefits of our own in-house developed solutions.
If you are building software that you operate, AppD gives a wealth of application diagnostics and business dashboard capabilities out of the box. If you bought software you want to monitor, PoC it and makes sure you configure it exactly how you would want it in production and that the outputs of the PoC meet your acceptance criteria and doesn't just look good or like it will do what you expected.
The SaaS offering that frees our organization from the responsibility of scale of data and the auto upgrade of our environment to make sure we can take advantage of new innovations without having to slip the upgrade into our production release schedule.
A little too focused on the open source / AWS / Linux enterprise world leaves those of us that are heavily invested in the Microsoft world wanting more or looking to other tools.
Provide best practice use cases around appropriate use, maybe a set or list of software that is AppD certified vs has limited capabilities so that we would know from our app portfolio where we could leverage AppD for deeper insights into the state of the application without investing heavily in R&D to discover if it will be worth implementing.
Make sure that the outputs of the tool for the vendor software we initially targetted were what we actually wanted and produced actionable data.
They are maturing their solution to compete with other monitoring solutions, this will create conflicts with other existing monitoring solutions, e.g. network / hardware / os, etc. if they could ingest other monitoring platforms data into their system and use it like they would from one of their own native agents we could reduce agent sprawl that seems to be occuring with everyone having their own agent.
SaaS solution makes installing the agent fairly painless. Auto updates of the agent would make this an instant winner which I believe is on their roadmap.
4 out of 5.0, Reviewed May 11, 2016
Infrastructure monitoring is a gap in the tool. Also WMB on z/OS mainframe.
Evaluate the product to fit your needs.
Dashboarding service could be improvied.
Multiple applications per item.
Good value. No differences would be made.
Works well for our purposes of APM
Service was good and support was good.
z/OS IBM WMB is a gap.